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CWCS Pte Ltd Hiring For Admin Assistant (Operation, 3 Days) – Part-Time at Bukit Batok Full Time
Admin Assistant (Operation, 3 Days) – Part-Time
CWCS Pte Ltd–Bukit Batok
$1,400 – $1,400 per month
About 1 hour ago, from GrabJobs SG
We are looking for a customer service admin to manage client queries and complaints. Manage and monitor equipment and solutions.
Your mission is to ensure that clients receive a pleasant experience through your knowledge of our services, your hospitality, sense of service and listening skills.
Part-time or full-time position available!
Working hours: 9am-6pm
Part-time: 3 day work week (Flexible)
Full-time: Monday-Friday
Responsibilities:
- Communicating with clients through various channels (e.g phone calls, messages, emails, walk-ins)
- Maintaining a positive, empathetic, and professional attitude toward clients at all times
- Responding promptly to client inquiries
- Acknowledging and resolving client complaints
- Assist with client account management and keeping records of client transactions, comments, and complaints
- Ensure client satisfaction and provide professional client support
- Ensure good operational flow
- Assist in any ad hoc duties assigned
Requirements:
- Minimum 1 year experience in customer service
- Minimum ‘N’ level holder
- Customer-oriented with good interpersonal and communication skills
- Pleasant and friendly personality
- Strong problem solving capabilities
- Computer literacy
- Familiar with WhatsApp and a fast texter
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