Cyara Hiring for Software Engineer – .NET Job at Melbourne, Australia Full Time

Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring, Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands, including Airbnb, Tesla, Google and NAB trust Cyara to deliver customer smiles at scale. Our promise is Customer Smiles. Delivered at Scale, and as a member of Cyara’s team, you’ll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us? Check out: www.cyara.com

Want to know what it’s really like to join Cyara? Check out this link to meet some real Cyaran’s and read about their individual career journey with us: https://cyara.com/employee-profiles/

Let’s talk about the role and the Team:
As Cyara scales its products and the engineering organisation we’re looking for a talented and driven Software Engineer to join our Agile development team in Melbourne. You’ll be involved in the design, development, and support of the Cyara Automated CX Platform, while contributing to the replatforming of the architecture.

Let’s talk about the role and responsibilities:
Your day to day responsibilities will include:

• Work with the Product Owner, Tech Lead, and team members to define and expand the team’s roadmap and backlog
• Working within your team to design, develop, and deliver features following Agile best practices, on time and with quality
• Hands-on development of Cyara platform full-stack features and components
• Participate in technical discussions with developers within your team and across teams
• Providing developer support to cloud operations concerning CI/CD, production system troubleshooting and timely issue resolution

Let’s talk about your skills/expertise:

• Industry experience within the Telecom domain
• Industry expertise with VoIP, WebRTC, SIP, RTP, telephony protocols.
• Experience with Automatic Speech Recognition, Text To Speech, Speech to Text technologies. (e.g Google Voice, Microsoft(Nuance), Amazon Transcribe)
• Strong industry experience with ASP.NET, MVC5, Entity Framework, MS SQL Transact-SQL
• Exposure to messaging frameworks (e.g. MassTransit, RabbitMQ, gRPC, SQS)
• Strong knowledge in Microsoft .NET framework and programming experience in C#, JavaScript
• 2+ years’ experience in full stack development of large scale web applications using state of the art tools
• Experience with testing frameworks
• 2+ years’ experience in browser automation such as Cypress io, Selenium, Jest or similar
• Experience with working and promoting quality code with the intent of reducing bugs across the organisation
• Proven track record for contributing to positive change as an Agile team member
• A pro-active, quality-oriented self-learner, independent, and a great team player
• Excellent communication skills – both written and verbal
• Strong problem-solving, conflict-resolution and organisational skills
• A Degree in a related discipline (Computer Science or related field preferred) or equivalent Certification

Nice to have (or you are keen to learn):

• Familiarity with Cyara Platform is highly regarded.

Why you should join us:
At Cyara you’ll work with a group of people who share common goals, are driven by a similar passion, and value the expertise of their peers. Cyara Solutions are an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. At Cyara we appreciate and welcome the fact that our culture is living and growing as we continue to evolve over time. With this opportunity comes the chance to enjoy a flexible work environment, competitive compensation and a work culture that’s results-oriented, fast-paced and focused on continuous improvement, whilst maintaining a family first, team-oriented, and ever positive atmosphere. Cyara cares for its own – you’ll feel that on your first day – and you’ll get the chance to work for a global, growing company, and an all-inclusive team of innovators. We credit our amazing growth and success to the fact that we’ve built our business on four essential values that we live and breathe every day:

• Customer Obsession
• Innovation
• Humility
• Quality

Interested? Know someone who might be? Apply online now.
Applicants must be resident in Australia to apply for this role.
Cyara are part of The Circle Back Initiative – we commit to respond to every applicant.

Agencies: Thanks but we’ve got this one! Please, no phone calls or emails to any employees of Cyara outside of the Talent Acquisition team. Cyara’s policy is to only accept resumes from Agencies via the Cyara Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Cyara Talent Acquisition team before submitting any CV’s. Any resume submitted outside of this process will be deemed the sole property of Cyara and, in the event, a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid

Job Type: Full-time