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Canada
Cyberoam Hiring For Title Incident Response Engineer at Remote Full Time
Canada West Remote
Technology Office
Job Requisition Number: CALAB38
Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at www.sophos.com
Role Summary
Sophos Managed Threat Response (MTR) is an elite team of threat hunters and incident response experts who work on behalf of our customers to investigate and neutralize the most sophisticated of threats.
As an Incident Response Analyst, you will work with customers who are experiencing an active cyber incident, to quickly investigate, contain and assist with their recovery. You will work with both large and small organizations across multiple countries and levels of technical maturity.
What You Will Do
- Investigate, contain and respond to cyber incidents, helping customers through difficult and stressful times, that may involve nontraditional working hours while under the direction of the Incident Response Team Lead.
- Perform incident response investigations, containment and root cause analysis activities across multiple platforms including Windows, Mac, Linux/Unix estates
- Utilize Sophos tools to conduct large-scale investigations and examine endpoint and network based evidence
- Develop and continuously improve incident response methods and countermeasures
- Produce high-quality written and verbal communications, recommendations, and findings to customer stakeholders
- Recognize and codify attacker tools, tactics, and procedures that can be applied to current and future investigations and tooling
- Work with SophosLabs, security and IT teams to implement remediation plans in response to security incidents
- Maintain awareness of current cyber security tools and threat landscape in order to advise customers appropriately
What You Will Bring
Essential:
- 2+ years of experience conducting incident response investigations in a methodical manner for organizations and investigating targeted threats impacting customer environments
- Deep understanding of security threats, vulnerabilities and ‘Living of the Land’ techniques
- Open to work outside of standard business hours including weekends and holidays
- Able to thrive within a team environment as well as on an individual basis
- Resolution of security incidents by identifying root cause and security posture improvement recommendations
- Ability to demonstrate a professional, calm, and expert manner at all times, while also being able to show leadership during stressful situations
Desirable:
- Network and Endpoint security experience; IDS, IPS, EDR, Malware defenses and monitoring experience
- Threat hunting experience preferred
- Experience administering and supporting Windows and one of the following: Apple or Linux based operating systems, both workstations and server (e.g. XP, Windows 7, 2003, 2008, OS X)
- Understanding of Windows event log analysis
- Advanced Information Security certifications preferred but not required
What’s Great About Sophos?
- Our people are what makes Sophos special – we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
- Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
- Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
- Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
- Global trivia competitions to keep our minds sharp
- Global Mental Health days off work for all Sophos to help employees relax and recharge
- Monthly employee wellbeing webinars and training to support employee health and wellbeing
- Employee rewards and thanks, such as our free annual subscription to Calm
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact [email protected].
