This position is responsible for the orchestration and operation of the warranty and spare parts departments with a focus on leadership and process management. You will be directly involved with the processing and management of warranty related claims and queries, as well as spare parts orders and queries where required by providing a timely resolution and effective communication to customers and internal stakeholders.
Why Choose Us?
Work in a forward-thinking environment that champions professional growth, supports continuous improvement, and celebrates diversity.
Key Responsibilities:
Some of the key essential tasks for this role include maintaining service level agreements for warranty completions, maintaining customer claim requirements in SAP and maintaining information in our Warranty Portal and Hubspot platforms. You will ensure that claims and replacements are executed within SLA timeframes along with actioning claims when necessary. Spare parts orders and queries will also fall under your tasks along with returns when required. There will also be some customer enquries and complaints to look into. Finally, you should also conduct regular reports to assist with any internal audits, along with any other tasks required by management.
What You Bring:
A trade qualification will be desirable but not essential in this role.
To apply for this job go to: https://daikin.recruitmenthub.co.nz/Vacancies
Introduction: TBI Health was founded in New Zealand with a simple idea: to help people with pain, illness, or injury....
Apply For This JobKia hiwa rā! At Unitec – part of Te Pukenga, we’re passionate about the power of education to positively change...
Apply For This JobOur Industrial Team Our Industrial team is at the heart of our business; for over 40 years, our team of...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> Cleaning/working Supervisor $500 per new employee retention Incentive (conditions apply). Competitive rate $24 to $28...
Apply For This JobXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At...
Apply For This JobCompany Description Take a seat on the Xplor rocketship and join us as a Contact Centre Advisor in Auckland to...
Apply For This Job