Position Summary: Provide quality customer service and food products
using standards set by Fourteen Foods and International Dairy Queen to enhance the
customer’s visit.
Essential Functions:
Start and complete transactions with customers, this includes:
– Greeting customers with a smile
– Suggestive selling
– Proper product preparation and order coordination
– Accurate cash transactions
Prepare food products according to food preparation guidelines.
Follow and maintain adherence to all food safety standards.
A general working knowledge of all food/product preparation equipment.
Perform physical functions that include but are not inclusive to:
– Standing, Sitting, Walking, Bending, Twisting, Kneeling and Climbing
– Reaching, Lifting (0-50 lbs.), Carrying (0-50 lbs.), Grasping
– Repetitive Motion
Working conditions may also vary in location/department; such as:
– Heat (working in the kitchen), Cold (walk-in coolers and freezers)
– Noise, Heights
– Chemicals, Mechanical and Electrical Hazards
Perform cleaning duties in all areas of the store:
– Sweep and mop floors, sweep and pickup parking lot
– Wash dishes and utensils
– Wipe counters and dining room tables
– Keep food preparation area clean and neat
– Empty trash receptacles and keep dumpster area clean
– Clean the restrooms
– Clean doors, windows and walls as needed
– Clean and organize walk-in cooler, walk-in freezer and storage rooms
Stock supplies as needed throughout the day.
Work as a “team” member to assure consistent customer satisfaction.
Additional Responsibilities:
– Promote company’s mission and values
– Ensure high customer and client satisfaction
– Snow shoveling as needed
– Other duties as assigned
Qualifications:
– Above average math skills
– A positive attitude and good manner
– Neat personal appearance and proper personal hygiene
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