Datacom Looking for Site Reliability Engineer – AWS at Auckland Central, Auckland, New Zealand Full Time

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About The Role

Do you have a passion for making a difference by turning the imaginable into reality?

Are you interested in enabling Aotearoa to the thrive and shape the future?

Our cloud SRE’s are doing just that as trusted advisors providing expertise in cloud transformation and optimisation.

As a cloud SRE you’ll manage customer cloud environments, supporting and transforming AWS technology.

Whilst solving our customers business challenges, you’ll provide enablement not only in the technology but also in modern ways of working to support its use.

This a flexible and varied role working with a diverse range of customers across the cloud transformation spectrum to:

• Be a trusted advisor for all things Cloud
• Lead and inspire our customers on the benefits of cloud technology, automation, and enabling a DevOps/DevSecOps culture
• Ensure our customers cloud environments remain secure and optimised
• Act as the bridge between application technologies and customer support teams
• Provide enablement and guidance

This is an operational role, and involves an on-call roster for afterhours support. This role can be located in any Datacom NZ office, ideally Auckland, Wellington or Christchurch.

About you:

You will be passionate about cloud transformation, automation and solving customer challenges.

You’ll have a strong communication and collaboration skills and understand the business benefits and of cloud technologies. You are able to take ownership of issues and work with the team to find resolutions.

Ideally you would hold all three certifications in AWS at the Associate level. Even higher certifications, including in particular the AWS Security Specialty, would be looked upon favourably. In addition to strong AWS and DevOps technical skills and experience you will need a commitment to the role and success, a willingness to own problems, and an ability to relate to colleagues and customers. Plus, you’ll be familiar with DevOps processes and skilled in tools such as Git and ADO.

Experience in designing, building, deploying, and supporting AWS solutions (IaaS, PaaS, SaaS), including but not limited to:

• Code Pipeline builds and Infrastructure as Code tools such as CloudFormation, CDK, Terraform and Pulumi.
• Familiarity with hybrid and multi cloud design e.g. multi-region/zone, scalable, resilient, secure
• Tenancy, Account Structure, Control Tower and LZA, SCPs, Tagging and Cost Controls
• Strong knowledge of AWS services, incl. EC2, RDS, DynamoDB, ElastiCache, S3, Lambda, SSM Patch Manager, AWS Backup, SQS, etc.
• Identity management incl. IAM, Identity Center, Roles, STS, MFA, Policy writing
• Networking incl. VPC, SecGroups, TGW, ALB/NLB, Route53, CloudFront, WAF, Shield, etc.
• Compliance standards and auditing incl. CIS, NZISM, PCI, HIPAA, SecurityHub, etc
• Monitoring, logging and alerting tools and configuration incl. CloudWatch, LogGroups, SNS, EventBridge, webhooks
• Cloud native and digital solutions leveraging emerging technologies incl. containers, serverless, data analytics, ML and AI, IoT, API, Micro-services, etc

Why Datacom?

We have over 6,500 people across our global offices and generate an annual revenue of over NZ $1.48 billion annually. This makes us one of Australasia’s largest professional IT services companies.

We have extensive expertise in operating data centres, IT services, software engineering and application management, as well as payroll and customer service design and operations.

With this comes a long list of significant clients and Datacom is committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds to serve those clients.

We are local at heart, yet world-class in capability.