DBS Bank Hiring For VP, Strategic Business Planning, Consumer Banking Group at Singapore Full Time

Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards, and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.

Responsibilities

The candidate will be responsible to plan and drive key programs and initiatives for Branch Banking and Self-Service Banking (SSB). This includes:

• Plan and implement Branch Banking capabilities that allow customer servicing in different branch formats.
• Plan and implement SSB features that enable migration of over-the-counter transactions to SSB machines.
• Manage and ensure completeness and prioritization of requirements for Branch Banking/SSB product backlog.
• Track business outcome for implemented releases of the product backlog.
• Analyse and draw insights from Branch Banking and SSB metrics, which will help steer new requirements creation and prioritization.
• Conduct data-driven analysis to make recommendations to business in areas such as cost-benefit and customer/employee journey.
• Participate in MTJ squad to ensure end-to-end considerations are accounted for branch and SSB channel.
• Able to summarise complex issues in business terms. Anticipate issues, recognise the root causes of problems, and apply problem-solving.

Requirements

• A minimum of 8-12 years of experience in Program Manager/Project Manager roles in financial services.
• Strong stakeholder management, change management and communication skills, proven track record in managing stakeholders.
• Communication skills: strong presentation/communication/facilitation skills (oral and written).
• Understand business workflow cross functions and ability to drive requirements on system or business processes.
• Highly meticulous, detailed, and logical in thought processes.
• Knowledge in consumer banking preferred.
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes, and challenge conventional practices.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.