Delaware North Hiring for Senior Event Operations Coordinator, TIAA Bank Field at Jacksonville, Florida Full Time

The Opportunity

Delaware North Sportservice is searching for a seasonal Senior Event Operations Coordinator to join us at TIAA Bank Field in Jacksonville, Florida. As a Senior Event Operations Coordinator, you will work with our associates and guests to plan and execute events at the property. You will use your organizational and time management skills to create lasting memories for guests attending a variety of events.

Minimum pay rate: $18.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay

• Employee assistance program

• Training and development opportunities

• Employee discounts

• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Collaborates with and works at the direction of management for the successful execution of events

• Coordinates the efforts of the event operations team

• Engages with the event operations team in duties to ensure standards and timelines are met to achieve event readiness

• Assists the Catering Manager with the creation of prep lists

• Maintains the inventory of equipment, small wares, linens, and other items – following up on needs for repair, replacement, general upkeep

• Attends and contributes to weekly meetings within the department and with the building partner(s)

• Complies with and enforces standards for the catering warehouse and walk-in locations

• Assists with laundry and inventory processes

• Manages event day operations as needed

• Administers pre-shift meetings as directed

• Replenishes buffet food, refills beverages, removes dirty dishes from tables

• Completes event closing duties

• Assists in additional tasks to help facilitate smooth and efficient service

• Performs other duties as assigned

Qualifications

• Minimum of 1-year supervisory experience required

• Previous event setup/execution experience required

• Customer service oriented with a positive attitude; a willingness to learn; and a commitment to ownership of one’s work and outcomes

• Strong work ethic with the ability to multi-task, and work quickly and efficiently with grace in a high-volume fast-paced environment

• Ability to accomplish tasks solo as well as with a group

• Organized with strong attention to detail and follow through

• Ability to communicate effectively

• Ability to read and follow event orders, pre-event checklists, inventory checklists, and other collateral

• Possess basic knowledge of the food and beverage industry

• Electric pallet jack experience preferred

• Available for part-time, on-call events that include nights, weekends, and holidays

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions

• Ability to maneuver between tables and around corners safely

• Ability to lift, balance, and move items weighing up to 35 lbs.

• Visual acuity and hearing sufficient to receive direction and engage – such as with processes, facility, equipment/small wares, team members, guests

Shift Details

1st Shift

2nd Shift

Weekends

Holidays

Varies

Who We Are

Delaware North operates concessions and premium dining at TIAA Bank Field since dating back to 2016. The 67,164-seat venue is home to the NFL’s Jacksonville Jaguars. We’re known for offering imaginative food and beverage items that celebrate the team including teal-colored buns and ice cream.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen – share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.