Deloitte Hiring for Program Analyst, DFlow at Miami, FL Full Time

Do you thrive on developing creative and innovative insights to solve complex challenges? Want to work on next-generation, cutting-edge products and services that deliver outstanding value and that are global in vision and scope? Work with other experts in your field? Work for a world-class organization that provides an exceptional career experience with an inclusive and collaborative culture?

Want to make an impact that matters? Consider Deloitte Global.

Work you’ll do:
As a DFlow Program Analyst, you’ll work with our diverse teams of leading professionals to help design and implement solutions to some of today’s toughest cyber challenges, so they can achieve business growth and manage reputational risk.

You’ll build on your foundations to design and implement business aligned DFlow products, processes, and systems that help teams focus their investments transforming selling and delivery.

Specifically, you will work in an agile/hybrid environment to gather business requirements for DFlow products.

Provide customer support and training to users

Work with the expanded team on the product lifecycle system including gathering requirements, creating epics, features, and user stories, facilitating, identifying process (outside the technology) to support business objectives, and operations and maintenance activities for example, open, support, and close processes. Other activities as required.

Work closely with the business stakeholders and DFlow operations and maintenance team helping users with the adoption of DFlow products

What you’ll be part of – our Deloitte Global Culture:
At Deloitte, we expect results. Incredible—tangible—results. And Deloitte Global professionals play a unique role in delivering those results. We reach across disciplines and borders to serve our global organization. We are the engine of Deloitte. We develop and implement global strategies and provide programs and services that unite our network.

In Deloitte Global, everyone has opportunities. We see the importance of your perspective and your ability to create value. We want you to fit in—with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out—with opportunities to have a strategic impact, innovate, and take the risks necessary to make your mark.

Who you’ll work with:
Global CoRe provides seven fundamental services to Deloitte around the world: knowledge services, creative services, contact center, data management assessment services, data protection, procurement, and real estate. We develop new and innovative ways to improve how these services are delivered across the organization, leveraging our global scope and strength to serve our organization within and across borders.

How you’ll grow:
Deloitte Global inspires our people at every level. We believe in investing in you, helping you at every step of your career, and helping you identify and hone your unique strengths. We encourage you to grow by providing formal and informal development programs, coaching, and mentoring. We want you to ask questions, take chances, and explore the possible.

Benefits you’ll receive:
Deloitte’s Total Rewards program reflects our continued commitment to lead from the front in everything we do — that’s why we take pride in offering a comprehensive variety of programs and resources to support your health and well-being needs. We provide the benefits, competitive compensation, and recognition to help sustain your efforts in making an impact that matters.

Corporate Citizenship:
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Bachelor of Science degree in Business, Technology, Engineering, or other IT-related area

Strong written and oral communications skills

Demonstrated experience with troubleshooting, problem solving and critical thinking

Ability to quickly adapt to a changing environment and learn new concepts

Specific interest in MS Products, SharePoint, O365

Other Qualifications:
Experience working on various operating systems and databases such as Windows, Azure, Microsoft O365