Primary Job Functions/Responsibilities
Thoroughly understand Microsoft Dynamics 365 CRM and the capabilities it provides
Lead coordination with customers to elicit and translate business needs into detailed functional requirements
Develop a trusting relationship with customers in order to better support the business area on enhancement requests and system-related issues
Collaborate with development team to design and transition functional requirements into technical solution
Continuously explore new technologies to further facilitate discussions on how they could be used to make our processes more efficient
Test user stories and ensure all acceptance criteria is met
Work within an agile environment following sprint commitments and release schedules
Requirements
Bachelor’s degree in a technical or business-related field or equivalent work experience
Minimum 2-4 years relevant experience
Experience working with business units to define needs, provide analysis and document consequences of change
Experience collaborating with internal IT teams to define and design application solutions that meet the customer needs and IT best practices
Experience with configuring and customizing Microsoft Dynamics 365 CRM or other CRM products
Experience with Agile methodology and proven ability to transform complex problems into stories
Strong working knowledge of technologies such as Microsoft Power Platform, SQL, JavaScript, and C#
Benefits
Full Time Opportunity/W2 – Up to $100,000 (Depends on Experience)
Job Type: Full-time
Salary: Up to $100,000.00 per year
Schedule:
Work Location: Remote
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