We are a family dental practice looking for a bright, warm, energetic individual to join our front desk team. This individual must exhibit excellent communication and customer service while serving as a liaison between patients and the clinical team members. The ability to multi-task and work well in busy situations is a requirement for this position. This individual must be friendly, enthusiastic, have good attention to detail, superb customer service skills, and must be a team player. A dental background is preferred to help with patient scheduling and explaining dental insurance benefits to the patient.
Our Front Desk position primary responsibilities include:
· Opening our business and preparing the office for a productive work day
· Greeting and checking in patients
· Answering phones and scheduling appointments
· Verifying dental benefits with insurance companies
· Updating patients’ contact and insurance information
· Reviewing and collecting finances from patients
· Sending recalls and statements
· Post patient payments and understand insurance forms / EOBs
· Ordering and managing office supply inventory
· Keeping our social media and websites current
· All other receptionist duties for a dental office
Applicants must exhibit:
· Excellent customer service skills
· Experience with computer software applications and ability to learn computer software quickly
· The ability to multi task, prioritize duties, and work well in busy situations
· Strong organizational skills
· Core skills such as being reliable, friendly, and work well in a team environment
· Computer knowledge and recording and processing information proficiency
· A Strong ethical code and hold the ability to keep records and patients’ personal information private and confidential
Our office is open Monday through Friday. Therefore, we are looking for an individual to work all 5 days for approximately 40 hours per week. Our office hours are: Monday 8-6, Tuesday 8-5, Wednesday 8-2, Thursday 8-5, Friday 8-2
We offer vacation pay, holiday pay, 401k plan and dental benefits for full time employees. We do not offer health insurance.
If you are interested in this opportunity, please email your resume and cover letter.
Job Type: Full-time
Pay: $17.00 – $22.00 per hour
Benefits:
Healthcare setting:
Schedule:
COVID-19 considerations:
We are following the guidelines from the CDC, American Dental Association and the Wisconsin Dental Association.
Ability to commute/relocate:
Experience:
Work Location: One location
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