Farady Dermatology Associates – 34th Street is seeking an experienced front desk receptionist. Mon – Fri 8 AM – 5 PM.
Primary Job Responsibilities:
· Greet and welcome all new patients and visitors to the practice
· Present forms and provide assistance needed by patients to complete
· Collect payments
· Answer telephone promptly and in a polite and professional manner
· Monitor providers’ scheduling to maximize efficiency
· Obtain and enter accurate demographic information into EMR
· Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the practice
· Reminder calls and reschedule appointments when necessary
· Act as a liaison for the patients and practice
· Direct calls to other departments as needed
· Understanding of when to escalate calls to providers/supervisors
· Other duties as assigned
Required Skills/Experience:
· 2 plus years’ experience working in a medical office in a front desk capacity preferred
· EMR / EMA experience preferred
· Dermatology experience preferred
· Strong customer service focus
· Excellent written and verbal communication skills required
· Strong attention to detail required
· High School Diploma or equivalent required
Job Type: Full-time
Pay: $16.00 – $22.00 per hour
Benefits:
Schedule:
Education:
Experience:
Work Location: One location
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