Dialog Direct Hiring for Receptionist – Work from Home Job at Highland Park, MI Full Time

Full-Time Receptionist to support our Property & Casualty Insurance division. We are in search of an enthusiastic, computer-savvy individual for an over-the-phone customer-facing role which is critical to maintaining a positive image of our organization.

Our administrators are provided with in-depth training and our formal development program provides continuous skill enhancement and internal career advancement based on performance.

• The position is 80% Remote (4 days a week) and 20% in office (1 day – professional office in Northern Wayne County, MI).
• Comprehensive benefits package including 401K, Medical, Dental, Vision, Life & Accident Insurance and Paid Time Off
• Further your education and earn a college degree through our university scholarship program

Job Duties

• Answer phones in a friendly, positive, and warm manner
• Process inbound mail
• Assign work activities to team members
• Assist licensed insurance advisors in performing service tasks (mailing, email insurance policies, data entry)

• Provide clear and effective communication with clients and internal teams,

Qualifications

• 1+ years of customer service experience in a fast-paced environment is preferred
• Property and Casualty Insurance Industry experience preferred
• Intermediate to advanced skills with MS Office Suite, specifically Excel
• Experience utilizing a Customer Relationship Management system to enter and manage data
• Strong verbal communication skills
• Demonstrated ability to follow instruction
• Ability to prioritize projects and manage time effectively
• Ability to answer positively, energetically inbound calls throughout the day

Job Type: Full-time

Pay: $31,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Highland Park, MI 48203: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Excel: 1 year (Required)
• Customer service: 1 year (Required)

Work Location: One location