DISH’s first priority is customer experience, and our agents excel at simplifying lives and helping communities get the most from their TV experience. For over 40 years we have been tuned in to the needs of customers. It’s why we’ve earned the J.D. Power accolade of being #1 in Overall Customer Service six years in a row, and #1 in overall Customer Satisfaction four years in a row.
Job Duties and Responsibilities
As a Customer Experience Representative, you will serve as an information resource for billing, programming, and technical troubleshooting questions – including suggesting products and services to our new and existing customers so they get the most value and enjoyment from their DISH experience. You will be providing solutions to customers, from simple concerns to escalated and complex situations. If you like to solve problems and interact with people from across the country or maybe just a few towns over, this is the spot for you!
In this role, you will:
What’s in it for you?
Click here to watch a short video previewing the Top 10 reasons to join our award-winning customer experience team to help keep people, families and communities connected to the news and entertainment that matters!
Skills, Experience and Requirements
Ideal representatives have:
All representatives must have:
Where you’ll be working:
You’ll be working from home! At DISH, we understand the modern employee may need to operate fast on their feet and out of the office. Working from home allows you to perform a professional workday from the comfort of your home.
Work-at-Home Technical Requirements:
DISH will provide all equipment required to perform the role aside from home internet!
Home Internet
All costs to meet and maintain these requirements are the responsibility of the employee and are not reimbursed by DISH, except where required by law.
Starting Pay varies by your home location:
Arizona $15.50
Arizona, Phoenix $15.00
Colorado $16.00
Connecticut $16.50
Florida $15.00
Georgia $15.00
Illinois $16.00
Indiana $15.00
Kansas $15.00
Massachusetts $16.50
Maine $15.50
Maryland $16.00
Michigan $15.50
Minnesota $16.00
Mississippi $15.00
Missouri $15.00
Nebraska $15.00
New Mexico $15.00
New Jersey, $16.50
North Carolina $15.00
Ohio $15.50
Ohio, Hilliard $15.00
Oklahoma $15.00
South Carolina $15.00
Pennsylvania $15.50
Tennessee $15.00
Texas $15.00
Utah $15.00
Virginia $15.50
Wisconsin $15.50
West Virginia $15.00
Wyoming $15.00
#LI-REMOTE
Salary Range
Compensation: $16.00/Hour
Benefits
At Dish, we celebrate and embrace diversity and inclusion, where all people are welcome and supported. Learn more about how our employees come together, share common interests and make important connections, both in and out of work; Employee Resource Groups.
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.
Are you passionate about programming and eager to take your skills to the next level? We have a fantastic opportunity...
Apply For This JobHerr Foods Inc. is the largest privately owned salty snack food manufacturer and distributor in the country, we are based...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED. A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR...
Apply For This JobCome work with the largest assembly company in the world! National Assemblers, Inc. is currently seeking Assemblers to join our...
Apply For This Jobbr{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]> At Boeing, we innovate and collaborate to make the world a better place. From the...
Apply For This JobCompensation Range : Starting at $15.00/hour, contingent on previous work experience SBA Customer Service Representative II – Remote Work from...
Apply For This Job