DISH is a Fortune 250 company with more than $13 billion in annual revenue that continues to redefine the communications industry. Our legacy is innovation and a willingness to challenge the status quo, including reinventing ourselves. We disrupted the pay-TV industry in the mid-90s with the launch of the DISH satellite TV service, taking on some of the largest U.S. corporations in the process, and grew to be the fourth-largest pay-TV provider. We are doing it again with the first live, internet-delivered TV service – Sling TV – that bucks traditional pay-TV norms and gives consumers a truly new way to access and watch television. Now we have our sights set on upending the wireless industry and unseating the entrenched incumbent carriers. We are driven by curiosity, pride, adventure, and a desire to win – it’s in our DNA. We’re looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story. Opportunity is here. We are DISH. SUMMARY The Lead Production Associate directly assists the Production Supervisor in the day-to-day operations of a cell or multiple cells. It requires the ability to train employees and identify and resolve issues, concerns, and operational problems. The position requires a high level of understanding of all job roles and functions throughout the production floor and the ability to apply written standards in every area. The Lead Production Associate will be an advocate for quality control and process compliance, providing guidance to the team to ensure a quality product. ESSENTIAL DUTIES AND RESPONSIBILITIES Accomplish manufacturing staff results by: o Communicating job expectations o Planning, monitoring, and reviewing job results o Coaching and training o Initiating, coordinating, and supporting systems, policies and procedures Audit team member performance for quality, productivity and alignment with standards • Maintain work flow by: o Monitoring steps of the process and setting processing variables o Observing control points and equipment o Monitoring personnel and resources o studying methods; supporting cost reduction initiatives; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between employees Assist the supervisor with completing production plans, accomplishing work results, establishing priorities, monitoring progress, resolving problems, and reporting results of the processing flow on shift production summaries. Maintain quality service by establishing and enforcing organization standards • Ensures operation of equipment by calling for repairs and evaluating new equipment and techniques Provide manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data, answering questions and responding to requests • Validate and provide input for revisions of procedures by analyzing operating practices, record keeping systems, forms of control and implementing change Maintain a safe and clean work environment by educating personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures Support the production plan by filling in for missing personnel, accomplishing work results, driving established priorities, monitoring progress, revising schedules, resolving problems, and reporting results of the processing flow to the shift supervisor SKILLS, EXPERIENCE, AND REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School Diploma or General Education Degree (GED) or equivalent combination of education and experience o Associate Degree preferred Two years of equivalent experience One year previous experience using a computer Initial training and successful performance as a Production Associate IV or a lateral move from another department SKILLS Ability to coach and positively influence employees to meet production goals • Ability to manage processes, initiate and drive process improvement, and track consumables • Demonstrated proficiency in production planning, controls and instrumentation, and strategic planning Must be comfortable dealing with complex problems and determining and applying solutions • Ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals. Must have strong written, verbal and typing skills Sufficient visual acuity to detect abnormalities in product Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals REASONING ABILITY Ability to think independently and have the capability of addressing team member problems • Ability to make decisions on business process, routing of product through the factory, identification and remediation of defects and issues with existing processes CERTIFICATES, LICENSES, REGISTRATIONS A minimum of 10 current Production certifications or lateral move from another department PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not a comprehensive list of all duties that may be assigned to this position. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands and fingers; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, read and interpret documents and instructions; frequent identification of letters, numbers, and symbols in a technology environment. The employee must have the ability to use a keyboard and equipment typically found in a manufacturing/warehouse work setting. Individuals must have the ability to lift 45 lbs. and stand for long periods of time and the ability to operate a pallet jack loaded with receivers. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position works in/near moving mechanical parts and may be in a non-temperature controlled work environment. The noise level in the work environment is usually moderate. Manufacturing/warehouse environment. Compensation: $18.26/Hour Our greatest benefit is opportunity, as we promote from within Paid time off – vacation and sick time Free DISH TV programming at a value of $114.99/month at your home, plus deeply discounted SlingTV and Boost Mobile plans Paid training From versatile health perks to new career opportunities, check out our benefits on our careers website. Employment is contingent on Successful completion of a pre-employment screen, which may include a drug test.
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