It’s more than a job. It’s a passion.
Doka is one of the world’s leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector. The Doka Group is a company of the Umdasch Group and employs more than 6,000 people in over 70 countries.
The Customer Service Representative will support and assist the Operations Manager. He/she will partner with the Sales team and handle all aspects of servicing accounts including but not limited to order processing and invoicing, inventory management and control, processing returns, voids, branch office and equipment logistics, yard operations and administration of the daily operations of the Operations Department including but not limited to assisting the Operations Manager with month end closing duties.
Responsibilities
Other Responsibilities/Peripheral Functions
Qualifications/Technical Proficiency
Problem Solving
This position requires the ability to support the branch office and serve as a liaison to the customers and sales personnel resolving issues at times on short notice with minimal information.
Communication
Extensive daily interaction with colleagues, management and customers. Consistently delivers high standards of customer service and communicates effectively.
Mental Effort
This position requires the ability to think strategically. Position requires the ability to work in a fast-paced environment and the ability to be organized and manage time to meet deadlines.
Working Conditions
Working conditions of an office environment: dry, cool, and well lighted
Additional Information
Doka offers terrific career opportunities, competitive compensation, comprehensive benefits including medical, dental, vision, Flexible Spending Account, company paid life insurance, supplemental voluntary term life insurance, 401k retirement plan (Roth and Non-Roth), short-term disability, AFLAC policies, paid time off (sick/personal, vacation, floating holiday and company paid holidays) and an exciting opportunity to join as a member of Doka’s team.
If working with some of the most impressive construction projects in the US and joining an industry leader excites you, please submit your resume by clicking below.
Visit us on-line at www.dokausa.com for additional information on Doka USA, Ltd.
Doka is an Equal Opportunity Employer
A company of the Umdasch Group
External candidates must be authorized to work for any employer in the USA.
All your information will be kept confidential according to EEO guidelines.
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