Downer Group Looking for Operations and Maintenance Manager – Southern Region at Christchurch, Canterbury Full Time

Work type: Full Time – Permanent

Categories: Leadership, Maintenance, Operations/Production, Water

Downer has been designing, building and sustaining New Zealand’s infrastructure for over a century and is a leading provider of integrated services in Australia and New Zealand.

With over 10,000 employees in New Zealand, we work alongside some of New Zealand’s biggest businesses, councils and government agencies.

Due to growth in our Utilities business , we have an exciting opportunity for an Operations & Maintenance Manager for our Water business to lead our Southern Regional team. In this role, you will bring your talent and expertise to drive commercial strategies and implement the development of key customer engagement strategies and service offerings meeting the needs of Water, and the wider Utilities business.

About the opportunity

This senior leadership role is leading business development, commercial, customer management and operational and maintenance services for 3 Waters related activities in the South Island.

The role provides clear governance and accountability for meeting customer requirements and Downer financial thresholds, safeguarding Zero Harm outcomes while managing stakeholder’s expectations and satisfaction, extending to operational practices and ongoing contract governance and reviews. Here is more about our Utilities division and the projects we deliver across the country: https://people.downergroup.co.nz/roles-for-everyone/#utilities

Day to day you will:

Proactively facilitate a team culture of excellence and people engagement and apply a collaborative approach to working within and across other Downer teams

Engage with and influence customers in a manner that achieves the right outcomes

Overall leadership of operational and maintenance teams across Water South Island contracts and activities.

Optimise overall workforce productivity, fit-for-purpose technical capability and competence of staff and optimising internal and external resourcing mix

Be responsible for the commercial success of all operational activities in line with Downer expectations, Downer Standard, policies, and procedures.

Develop and implement strategies to ensure the delivery of profitable operations and growth.

Drive cost harmonisation frameworks and ensure delivery against cost-out targets and improve project margins.

Build strong working relationships with industry leaders which includes Iwi, Taumata Arowai and associated entities.

Drive timely and risk focussed progress reporting and provide an escalation point for operational and commercial issues.

Expertise required:

Experience in a complex contracted services environment is desirable with 10+ years at a senior level in a similar size business or business unit (+$20m revenue, approx. 150-200 staff, external sub-contractor network).

Proven experience in delivering complex maintenance and operations services, preferably from the water or utilities sectors.

Experience in leading significant positive change in a service environment. Proven record in driving safety and operation performance improvement.

Experience in working at a senior leadership team level internally and with customers.

Desirable to hold a tertiary qualification or equivalent. Qualification in a related discipline, e.g. engineering, commercial, operations management.

Our Downer Benefits:

Downer offers more than just the basics you’d expect from a large company. Our employee benefits are designed to develop the whole person, at home and at work. We have partnered with the following companies (plus many more) to offer attractive discounts to assist you in everyday life:

Marram Health Care

Air New Zealand

Samsung

Repco

PlaceMakers

Southern Cross Insurance

Les Mills

Lumino the Dentist

Spec Savers

Please note:

We are offering attractive relocation packages to successful off-shore candidates

Our workplaces are drug and alcohol free – all successful applicants will be required to undertake a pre-employment drug test & medical.

Downer NZ is an equal opportunity employer committed to creating a diverse and inclusive culture.

Due to the fast-paced nature of Downer, our vacancy close dates may be subject to change, so don’t delay and make sure you apply as soon as possible.

Please note we have an in-house recruitment team that manage all our vacancies. No candidates presented through an agency will be considered for any of our roles advertised, unless previously arranged. We would strongly encourage all candidates interested in these roles, to apply directly online through the portal provided otherwise your application will not be considered.

Advertised: 07 May 2022 New Zealand Standard Time

Applications close: 03 Jun 2022 New Zealand Standard Time