DPD is a member of DPDgroup, one of Europe’s leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.
Our Site Manager is looking to recruit an experienced and reliable Customer Services Advisor, to strengthen our dedicated and friendly customer services team who put our customers at the heart of everything they do. This is to be based at our Milton Keynes Depot (MK5 8HL)
In this role you will be helping both internal and external customers in relation to the collection or delivery of their parcel.
You will work closely with our Drivers, Shift Managers and Operations Managers to identify issues, proactively problem solve and take accountability and ownership for resolving these issues.
You’ll also be focussed on;
What we’re looking for;
Additional Information
Job Specifics
You will have a comprehensive induction to DPD. This will include a one-week induction where we will go through the key processes that are required to make you a successful Customer Service Advisor.
Our depots operate 7 days a week, therefore you must be able to work any 5 shifts to include some weekend working.
Remuneration
Your package will include a competitive salary. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.
DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. There is a culture of recognition and reward within DPD to include; long-service awards, a special recognition programme for those individuals that go above and beyond, and the DPD Personality of the Year award.
If successful you can look forward to the exciting prospect of joining an increasingly successful and expanding business, that through its constant innovation, has revolutionised the express parcel industry and continues to define its outlook for the future.
DPD is a Valuable 500 company and a Disability Confident Employer
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