DT Professional Services Hiring for Data Processor at Remote Full Time

JOB SUMMARY
This position operates in a virtual/work from home environment retrieving and routing phones message to the appropriate channel. Messages will be retrieved/distributed through email and tracked through a shared excel spreadsheet. Another responsibility of the position will be to retrieve through email, photos and auto repair estimates and upload the documentation and assign to an appropriate staff member to handle.

ESSENTIAL JOB FUNCTIONS

• Responds to voice mail messages, retrieves in a quickly, efficient manner and swiftly distributes to appropriate handler.
• Responsible for efficient and accurate upload of paperwork and photos which ensures the proper channel is assigned, and that the estimator has the appropriate information to complete an auto estimate.

PHYSICAL ENVIRONMENT
This role is currently virtual as work from home and will require a stable internet connection as well as a secure location away from others. In the future this role may operate in an open office working environment which will include normal and customary distractions, noise, and interruptions.

EDUCATION REQUIREMENTS

• High School diploma or equivalent required.

EXPERIENCE REQUIREMENTS

• 1 Year of Customer Service Experience preferred
• Ability to multitask
• Adequate computer/typing skills
• Great communication skills required

SPECIAL SKILL REQUIREMENT
Strong verbal communication and listening skills – Proficient in English written and verbal communication skills – Assumes personal responsibility for actions – Possesses flexibility to work in a fast paced, dynamic environment – Possesses strong technical aptitude including the ability to master multiple windows simultaneously.

The compensation range for this position: $15.00 – $17.00 /hourly

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