Duffy’s Napa Valley Rehab Hiring for Business Office Coordinator at Santa Rosa, CA Full Time

Duffy’s Napa Valley Treatment Center is seeking a highly qualified Business Office Coordinator to join our team at our Santa Rosa Office!

Since 1967, Duffy’s Napa Valley Rehab has been providing detox and addiction treatment for adults in northern California. This 21-acre resort is specifically tailored to promote well-being and genuine healing. Duffy’s is licensed and accredited by the California Department of Alcohol and Drug Programs, and our qualified staff of professionals provide excellent clinical care that comes from the heart. As a Financial Counselor at Duffy’s, candidate will be responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

BENEFITS Include:

Duffy’s Napa Valley Rehab provides a comprehensive package of benefits for our employees. Current benefits include:

• Medical, dental, and vision insurance
• Acadia Healthcare 401(k) plan
• Paid Time Off accruals – vacation, sick, personal days
• Employee Assistance Program (EAP)
• Professional growth opportunities. Join a team with defined career paths and a national family of facilities

ESSENTIAL FUNCTIONS Include:

• Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
• Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
• Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
• Complete adjustment forms for any charity or administrative adjustments for approval.
• Complete promissory notes for patients that request payment arrangements.
• Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
• Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• High school diploma or equivalent required.
• Three or more years’ experience in related field required.
• Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

Applicant will be asked to apply on company website.

All new hires must disclose COVID-19 vaccination status prior to beginning employment and if required, provide proof of Covid-19 vaccination series or an accommodation request for review and approval as a condition of employment after accepting an offer from Duffy’s Napa Valley.

Position is located in Santa Rosa, CA.

All employment offers are contingent on candidates successfully passing a background check and drug screen.

Compensation for roles at Duffy’s Napa Valley Rehab varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, Duffy’s Napa Valley Rehab provides a reasonable hourly range of compensation for roles that may be hired in California as set forth below.

Role Location: California

Calculated Hourly Range for role: $24.00-$26.00 per hour

Job Type: Full-time

Pay: $24.00 – $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: One location