DXC Technology Hiring For ServiceNow Consultant/Developer at Singapore Full Time

ServiceNow Consultant/Developer

DXC Technology–Singapore

10 minutes ago, from DXC Technology

Job Description:

DXC Technology is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment.

To support our growth, we are looking for a ServiceNow Consultant, who can straddle both business requirements and technology implementations to deliver IT Service Management solutions for clients.

The ServiceNow Consultant role is one of the core components in our implementations. This role is responsible for supporting customers in the successful implementation and use of ServiceNow, including configuration, tailoring, and coaching to meet their unique business requirements. We are seeking a highly motivated individual who is looking for an opportunity to join an established but still fast-growing organization.

Brief Profile

• Having 3 to 5 years of overall IT experience which includes implementation of ServiceNow.

• Worked on projects including Implementation, Upgrade, and On-going Support.

• Experience in configuring and implementing ServiceNow solution for the client.

• Experience with development and implementation of ServiceNow ITSM modules – Incident

• Expertise IT Service Management, ITIL Process

Key Responsibilities:

• Responsible for all aspects of the lifecycle of the ServiceNow platform, including design, development, planning, implementation, configuration, and ongoing support.

• Responsible for troubleshooting and resolving issues within the ServiceNow platform.

• Responsible for the development of workflows and applications within the ServiceNow platform, which support the streamlining and automation of business processes.

• Responsible for developing and maintaining integrations between the ServiceNow platform and external systems.

• Responsible for monitoring and managing platform upgrades, development, QA, and production environments.

• Responsible in creating and configuring tables, forms, lists, reports, workflow editor, email notifications, and managing data under ServiceNow support & administration.

Experience and Skill Sets:

• Must be a Singaporean citizen due to G50 security clearance requirements by the client.

• Proficient in working on Agile (Scrum) environment.

• Experience with Business Rules, Script Includes, UI Actions, Scheduled Jobs – all scripted aspects of the ServiceNow system.

• Experienced in Web Programming using HTML, CSS, JavaScript, JQuery or Angular JS.

• Experienced in Administration of ServiceNow including Personalizing Forms, defining ACL, Creation of Templates, graphical workflows for Request etc.

• Good knowledge of ServiceNow development best practices.

• Good functional knowledge on ITSM, ITOM and other ServiceNow functions.

• Experience in working on integrations with monitoring tools, e.g., SolarWinds, eG.

• Experience in Handling Event Management and Event Correlation.

• Desired ServiceNow Trainings/ Certifications: Certified System Administrator (CSA), Certified Implementation Specialist (CIS), Certified Application Developer (CAD), Certified Application Specialist (CAS).

• Good communication skills with strong people skills. Comfortable working with geographically dispersed offshore and cross-functional teams.