The E-Commerce Trading Adviser is responsible for leading and developing the operational and commercial relationship of an allocated list of UK sellers within a set of designated categories. The objective of this role is to proactively coach sellers through our Pro Trading Programme to grow their GMV on eBay.co.uk, as part of a shared category, by identifying and implementing agreed account scaling opportunities and working towards the strategic goals outlined by the trading category manager and vertical lead.
The successful candidate will demonstrate a key partnership approach to develop a specialist understanding of sellers’ business operations and current strategy and utilise this insight to identify and execute growth opportunities!
Important Information: The start date for this role is 18th April 2022. We require your availability for 5 consecutive weeks of training. Open to work from hom with occasional office visit or office based work. Working hours (M – F, 9 – 5:30pm)
Responsibilities
Lead and develop the operational and commercial relationship with allocated sellers, within the portfolio and in line with the category strategy
Proactive growth coaching of assigned accounts to review, identify and implement agreed scaling opportunities with the sellers
Interpret seller needs and behaviours & demonstrate this knowhow to get the best/ most relevant offer to the buyer
Identify and source relevant and market leading inventory to support execution of strategy and ensure eBay is the most competitive site for buyers to buy products in the assigned category. Utilise levers to get products on site to drive GMV of the seller and the category
Provide sourcing guidance and drive inventory acquisition from your allocated sellers
Educate and influence sellers on adopting eBay’s suite of marketing and promotional tools
Educate sellers on key marketing campaigns through the calendar year (. i.e. Black Friday), and jointly plan a marketing calendar
Ensure adherence to all policy, finance and vetting process steps
Connect with your inventory sourcing colleagues to plan slots effectively across the month in relevant promotional spaces on site
Attend weekly business unit meetings to share performance updates of your assigned category and sellers, and share seller insights, and complete relevant actions for your designated accounts and category
Attend weekly meetings to provide performance overview and share key callouts
Requirements
Proficient in English language
Proven to have the ability to handle multiple tasks at a time while paying strict attention to detail
Commercially focused and have a consistent track record of achieving and surpassing targets
Able to communicate, present and influence credibly and effectively at all levels of an organisation
A natural relationship builder with integrity, reliability and maturity
Excellent at time and project management skills
Able to travel at short notice to attend UK Seller events
Pro-active with a can-do attitude & excellent at problem solving
Able to work tactically & strategically to drive & respond to business performance
Outstanding at negotiation skills to source critical inventory and establish joint commercial targets
Strong with trading acumen, comfortable to operate in a fast-moving trading environment and skilled at running peak trading periods
Experience
Distinct advantage to demonstrate experience in buying, trading or merchandising within an online retail or SMB (Small to Medium Business) environment, or to have specialised vertical knowledge or experience
Strong experience in a client relationship management environment
At least 2 years commercial or sales experience within a fast-paced targeted environment
Category or vertical specific experience a distinct advantage
Other requirements
Resident of Republic of Ireland
Eligible to work full time in Republic of Ireland
Home Office Requirements
eBay will provide you with a dedicated business internet connection, through our preferred 3rd party supplier. The connection will be installed free of charge, directly in your Home Office, on completion of Probation. Every new hire must meet our qualification criteria for our preferred 3rd party supplier.
To check if your home office qualifies, go to the following link – https://fibrerollout.ie/rollout-map/can-i-get-eir-fibre-broadband/
During your probation period, you will be required to use your own internet provider. Prior to installing eBay’s dedicated business internet connection, eBay will reimburse you for the use of your internet service. Your internet service must meet the following criteria:
High speed wired Internet service e.g. Fibre to the Cabinet, Fibre to the Home or Cable Internet. Lower speed wired service such as DSL and wireless services e.g. WiMAX, Satellite, Mobile are not permitted
Your internet connection must meet the minimum download speed of 10 Mbps and upload speed of 4 Mbps
An Ethernet cable connected from your Internet Modem to your Home Office, so you can connect the eBay computer to the Internet
eBay Benefits
https://www.ebaybenefits.com/irl/
Competitive Salary
Bonus Plan
Discounted Express Bus City Centre – eBay
25 days Holidays
Educational Assistance
Healthcare Plan & Life Assurance
Pension Plan
Discounted Canteen
Free Gym
Sabbatical every 5 years…. plus lots more!
Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/
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Disclaimer: Please note that by applying to this role, you are agreeing to be considered for multiple positions. This is a general description of the qualifications and skills required for positions of this type of role.
eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [email protected]. We will make every effort to respond to your request for disability assistance as soon as possible.
For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement
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