ECA Canada Hiring for Service Administrative Assistant Job at Uxbridge Full Time

Job Title: Service Administrative Assistant

Department: Service Department

Reports To: Service Manager

Summary: Provides administrative support to the Service Department by performing the following duties:

· Enter daily shop personnel time sheets.

· Assist with scheduling training for our shop personnel.

· Coordinates and schedules travel arrangements for shop personnel, customers and visitors with regards to training, onsite visits, and in house demonstrations.

· Maintain and update service department files on a daily basis.

· Utilize all ECA computer software systems to ensure the smooth operation of the service department.

· Charges parts or misc. items to work orders as needed.

· Monitor all customer accounts, checking for accuracy, completeness and timely processing.

· Monitor all warranty work for proper administration of claims.

· Ensures daily tasks like building maintenance and safety checks are completed.

· Processes daily service reports and files them in the correct work order file.

· Monitor and invoice out shop employee travel expenses as needed.

· Schedule shipments / trucking for the service department.

· Schedule third party repairs on equipment.

· Order shop supplies and keep storage areas organized and stocked.

· Maintain and update equipment shipment documentation.

· Monitors maintenance schedules of shop equipment.

· File and post documentation to the server, such as service reports, receipts, condition reports.

· Maintains maintenance records of rental equipment.

· Responsible for maintaining regular safety meeting records and uploading them to our server

· Maintain appropriate and required training and safety certifications and documentation for shop employees and equipment.

· Ensures that all employees have and use proper Personal Protective Equipment

· Maintains up to date SDS for the branch.

· Maintains required safety inspections and certifications for shop equipment.

· Answer phone calls and take messages for service-related topics.

· Records department or branch meetings regarding the Service Department.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay
• Overtime pay

Ability to commute/relocate:

• Uxbridge, ON L9P 0C7: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative experience: 3 years (required)