The Credit Representative supports Ecolab Corporate Account collections
activity through hands on collections activity, in-depth analysis,
process improvement initiatives and significant internal and external
collaboration. The Credit Representative is expected to be a Subject
Matter Expert as it relates to collection processes, the key major
portfolio of accounts, and the unique requirements associated with them.
This person will play a critical role in improving the cash flow for
some of our most important but complex customers and leverage that work
to also streamline and improve results for the entire team. Delivering
Results Develop detailed and accurate understanding of the Ecolab and
SAP order to cash process (OTC) Develop and or maintain accurate working
knowledge of how EBS collection and other critical but related systems
work and are used within the scope of OTC Maintain and drive all
collections activity for critical, high balance complex customers for
assigned portfolio of accounts in order to meet individual and team past
due % targets Works to maintain account hierarchy and master data
elements clean and in order within portfolio of accounts Possesses or
develops critical understanding of how to effectively collect on while
managing the collection challenges common to all distributor accounts
Effectively leverages SAP, Power BI, Excel and other reporting tools to
complete in-depth reviews of account transactions. Must be able to
create clean, succinct but highly accurate summaries and reports that
help identify relationships, patterns and drive effective solutions.
Recognize, track, report on and help resolve repetitive issues Required
to collaborate with internal and external partners to resolve issues
preventing accurate and complete, billing, shipping and or payments
Provides critical leadership and resolution support to Associate Credit
Reps. regarding complex Corporate Account issues Support
division/function projects as needed Carry out system testing as needed
Adhere to company and departmental policies and procedures Prepare and
maintain Desktop Procedures as needed Train others to properly prepare
and maintain complete desktop procedures Understand importance of and
following policy and SOX controls Ownership Demonstrates urgency and
ability to engage in and resolve escalated issues as needed
Self-starter, motivated by results individually and as part of a team
Owns finding and eliminating waste and improving processes for everyone.
Trusted to use sound judgment when making decisions and interacting with
internal and external customers Demonstrate an ability to work well in a
team or as an individual Embraces the Ecolab culture and accepts
ownership of their individual results and contributions Participates in
special projects or leads department projects when called upon Leads
team and stakeholder meetings as scheduled or when requested Innovation
Reacts quickly to challenges and ambiguous requests by employing
inherent knowledge of Ecolab, our processes and our systems to find
answers Demonstrates an active role in continuous improvement by
suggesting procedural changes to improve productivity Actively engages
in identifying and calling out waste and or roadblocks Relationships
Maintains a positive, professional demeanor, always uses appropriate
business communications Acts as a partner by building relationships with
Division and other department contacts Is a team player, supports peers,
the divisions and the company by upholding up our standards but being
flexible and supportive when possible and appropriate to do so Talent
Development Cross train on other tasks and responsibilities when needed
Attend any system, process or skill related classes as offered Observes
other Global Business Services and Division work areas to gain a greater
overall perspective on the whole order to cash process Partners closely
with Manager on critical team and bu iness initiatives to understand the
Why behind things Basic Qualifications and competencies Bachelor’s
degree or greater from an accredited institution 2+ years previous
experience Credit/finance/accounting or other order to cash related
field Working knowledge of Microsoft Office tools and SAP preferably in
the order to cash functions, Billing, AR, AP and or Credit 2+ years’
experience partnering and communicating with internal/external contacts
Strong written and verbal communication skills Strong attention to
detail, experience working with highly detailed tasks. 2+ years’
experience working with Excel or other data analysis tools organizing
and analyzing large quantities of data Positive attitude and
communication style Demonstrated ability to work well in a time bound
deadline driven environment Preferred Qualifications and competencies
Bachelor’s or advanced degree completed or in progress in finance,
accounting, Economics, business or a related field. May substitute 5+
years directly related experience. Previous analytical experience with
high aptitude for research, analysis, and problem-solving skills
Previous Ecolab experience Detailed understanding of the order to cash
process life cycle Excellent organizational and time management skills,
with ability to manage multiple priorities and meet deadlines History of
being proactive and solving problems early Previous people or project
leadership experience Benefits Ecolab strives to provide comprehensive
and market-competitive benefits to meet the needs of our associates and
their families.to see our benefits. If you are viewing this posting on a
site other than our Ecolab Career website, view our benefits at
jobs.ecolab.com/working-here. Covid-19 Vaccine Notice Due to local
mandates and customer requirements, applicants for certain
customer-facing positions must be fully vaccinated (which in some
situations requires a booster if eligible), unless a religious or
medical accommodation is requested by the applicant and approved by
Ecolab.All applicants should be aware that Ecolab is a federal
contractor. If the federal contractor vaccine mandate is reinstated in
its current form, all Ecolab employees will need to be vaccinated, or
have an approved religious or medical accommodation in place. Americans
with Disabilities Act (ADA) Ecolabwill provide reasonable accommodation
(such as a qualified… For full info follow application link. Our
Commitment to Diversity and Inclusion At Ecolab, we believe the best
teams are diverse and inclusive, and we are on a journey to create a
workplace where every associate can grow and achieve their best. We are
committed to fair and equal treatment of associates and applicants. We
recruit, hire, promote, transfer and provide opportunities for
advancement on the basis of individual qualifications and job
performance. In all matters affecting employment, compensation,
benefits, working conditions, and opportunities for advancement, we will
not discriminate against any associate or applicant for employment
because of race, religion, color, creed, national origin, citizenship
status, sex, sexual orientation, gender identity and expressions,
genetic information, marital status, age, disability, or status as a
covered veteran. In addition, we are committed to furthering the
principles of Equal Employment Opportunity (EEO) through Affirmative
Action (AA). Our goal is to fully utilize minority, female, disabled and
covered veteran individuals at all levels of the workforce. Ecolab is a
place where you can grow your career, own your future and impact what
matters. We will consider for employment all qualified applicants,
including those with criminal histories, in a manner consistent with the
requirements of applicable state and local laws, including the City of
Los Angeles Fair Chance Initiative for Hiring Ordinance and the San
Francisco Fair Chance Ordinance.
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