Elections Ontario Hiring For Manager, Research and Insights at Scarborough, ON Full Time

Manager, Research & Insights

For accessibility assistance with this document please telephone Elections Ontario at 1-888-668-8683 or Fax at 1-866-714-2809. You can TTY at 1-888-292-2312.

Position Status: Permanent

Posting Status: Open

Location: 40 Ridgetop Road, Toronto, Ontario M1P 2J7 (Birchmount and Ellesmere)

Possible relocation to 401/404 area in Fall 2023

Starting Salary: $96,813 per year

Hours of Work: 36.25 per week

Posting Date: March 31, 2023

Closing Date: April 10, 2023

Who we are

The Office of the Chief Electoral Officer (Elections Ontario) is an independent, non-partisan office of the Legislative Assembly of Ontario, responsible for administering provincial elections, by-elections, and referenda in Ontario. We are committed to making voting easy and accessible for all electors, while maintaining the integrity, security, and transparency of the electoral process.

Join our team

The Innovation & Electoral Transformation division of Elections Ontario is seeking a Manager, Research and Insights who will be responsible for informing change across the organization and will be an integral member of the team. For the next provincial election, 50,000 staff will be hired, and 30,000 pieces of technology will be deployed to 4,000 locations. As an internal consultant and coach, you will leverage best practices, modern tools, and techniques to drive projects aimed at improving elections operations and stakeholder experience. Your sound research background, analytical experience, and proven ability to synthesize data from multiple sources into evidence that drives process optimization and service innovation will help Elections Ontario deliver on its mandate.

What to expect in this role

Reporting to the Director, Innovation and Electoral Transformation, you will:

• Establish the Research and Insights unit as a center of excellence for performance evaluation, data analysis and insights generation.
• Draw from an experiential knowledge of research tools, techniques and protocols to establish the processes and infrastructure required to efficiently and accurately drive change.
• Leverage data from multiple sources to inform process optimization, service delivery and product enhancements and drive future-focused innovations in election delivery.
• Lead a team of motivated professionals to produce impactful results to established timelines, scope, and budget.
• Build strong relationships with business partners to identify, evaluate and assess key metrics, informing ongoing change implementation.

What you need to qualify

• Track record leveraging large data sets to inform evidence-based process optimization, service delivery and product development.
• Passion for finding ways to evaluate processes and services, ensuring the right metrics are used to draw meaningful conclusions and insights.
• Thorough knowledge of current research and analysis tools, processes, techniques and protocols, including proficiency in or exposure to at least two specific data analysis tools or frameworks.
• Strong project management skills to ensure unit capacity is optimized and project deliverables are met.
• Talent for collaborating, building relationships and influencing internal and external stakeholders.
• Demonstrated ability to effectively deliver while getting the best from teams.
• Creative problem solver and strategic thinker with a strong work ethic.
• Exceptional communication skills to convey research insights and complex topics to wide-ranging stakeholders.
• Experience interacting with senior management and executives.
• Must be legally entitled to work in Canada.

The successful candidate will be required to work in-office; however, alternative work arrangements (Telework and Compressed Work Week) are available based on operational requirements.

How to apply

Our recruitment process reflects our mission to uphold the integrity and accessibility of the electoral process and to manage elections in an efficient, fair, and impartial manner. We offer career growth opportunities and a competitive rewards program.

Please submit yourcover letter and resume as one attachment, quoting File #EO-2023-26 in the subject line of the email no later than April 10, 2023.

We thank all applicants for their submission. Only those candidates selected for an interview will be contacted.

How to request an accommodation

Elections Ontario is an equal opportunity employer. We are committed to fostering an inclusive, equitable and accessible environment, where all employees feel valued, respected, and supported.

Under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, we provide accommodations to applicants with disabilities throughout the recruitment and selection process. If you require a disability-related accommodation to participate, please call 1-888-668-8683, send a fax to 1-866-714-2809, TTY at 1-888-292-2312 .

Job Type: Full-time

Salary: From $96,813.00 per year

Benefits:

• Company events
• Company pension
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Scarborough, ON M1P 2J7