Elevance Health Hiring for Customer Care Rep – Behavioral Health/EAP at Coral Gables, Florida Full Time

WARNING: Please beware of phishing scams that solicit interviews or promote work-at-home opportunities, some of which may pose as legitimate companies. Elevance Health requires a completed online application for consideration of employment for any position. We will never ask you for a credit card, send you a check, or ask you for payment as part of consideration for employment.

Customer Care Rep – Behavioral Health/EAP

• Job Family: Customer Care

• Type: Full time

• Date Posted:Nov 15, 2023

• Req #: JR95563

Location:

• CO, DENVER

• Washington, Camas

• Washington, Bremerton

• Wyoming, Cheyenne

• Wyoming

• Pasig, Ortigas

• Wisconsin, Waukesha

• Wisconsin, Pewaukee

• Wisconsin, Milwaukee

• Wisconsin, Madison

• Wisconsin, Janesville

• Wisconsin, Green Bay

• Wisconsin, Fond Du Lac

• Wisconsin, Eau Claire

• Wisconsin

• West Virginia, Shepherdstown

• West Virginia, Ravenswood

• West Virginia, Parkersburg

• West Virginia, Morgantown

• West Virginia, Martinsburg

• West Virginia, Charleston

• West Virginia, Beckley

• West Virginia

• Washington, Wenatchee

• Washington, Vancouver

• Washington, Tumwater

• Washington, Tacoma

• Washington, Spokane

• Washington, Seattle

• Washington, Renton

• Washington, Redmond

• Washington, Olympia

• Washington, Moses Lake

• Washington, Lynnwood

• Washington, Lakewood

• Washington, Kirkland

• Washington, Kent

• Washington, Everett

• Washington, Bellevue

• Washington

• Virginia, York

• Virginia, Woodbridge

• Virginia, Wise

• Virginia, Windsor

• Virginia, Winchester

• Virginia, Willis Wharf

• Virginia, Williamsburg

• Virginia, Westmorland

• Virginia, Waynesboro

• Virginia, Waverly

• Virginia, Virginia Beach

• Virginia, Vienna

• Virginia, Timberlake

• Virginia, Temperanceville

• Virginia, Surry

• Virginia, Suffolk

• Virginia, Staunton

• Virginia, Springfield

• Virginia, Southampton

• Virginia, Smithfield

• Virginia, Scottsville

• Virginia, Schuler

• Virginia, Saxis

• Virginia, Sandston

• Virginia, Ryde

• Virginia, Roanoke

• Virginia, Richmond

• Virginia, Richlands

• Virginia, Reston

• Virginia, Radford

• Virginia, Purceville

• Virginia, Pungoteague

• Virginia, Portsmouth

• Virginia, Poquoson

• Virginia, Pennington Gap

• Virginia, Parksley

• Virginia, Pamplin

• Virginia, Palmyra

• Virginia, Painter

• Virginia, Onancock

• Virginia, Oak Hall

• Virginia, North Hampton

• Virginia, Norfolk

• Virginia, Newport News

• Virginia, New Kent

• Virginia, New Church

• Virginia, Nassawadox

• Virginia, Martinsville

• Virginia, Marionville

• Virginia, Marion

• Virginia, Manassas

• Virginia, Machipongo

• Virginia, Lynchburg

• Virginia, Lovingston

• Virginia, Lorton

• Virginia, Lexington

• Virginia, Leesburg

• Virginia, Laurel

• Virginia, King George

• Virginia, Keller

• Virginia, Jonesville

• Virginia, Jamesville

• Virginia, James City

• Virginia, Henrico

• Virginia, Harrisonburg

• Virginia, Hampton

• Virginia, Halifax

• Virginia, Grundy

• Virginia, Gloucester

• Virginia, Glen Allen

• Virginia, Galax

• Virginia, Front Royal

• Virginia, Fredericksburg

• Virginia, Franktown

• Virginia, Franklin

• Virginia, Fort Belvoir

• Virginia, Farmville

• Virginia, Falls Church

• Virginia, Fairfax

• Virginia, Exmore

• Virginia, Essex

• Virginia, Emporia

• Virginia, Dillwyn

• Virginia, Danville

• Virginia, Dahlgren

• Virginia, Culpepper

• Virginia, Culpeper

• Virginia, Crozet

• Virginia, Colonial Heights

• Virginia, Coeburn

• Virginia, Clintwood

• Virginia, Christiansburg

• Virginia, Chesterfield

• Virginia, Chesapeake

• Virginia, Cheriton

• Virginia, Charlottesville

• Virginia, Chantilly

• Virginia, Centreville

• Virginia, Cedar Bluff

• Virginia, Castlewood

• Virginia, Cape Charles

• Virginia, Burke

• Virginia, Bristol

• Virginia, Bloxom

• Virginia, Blackstone

• Virginia, Blacksburg

• Virginia, Birdsnest

• Virginia, Bassett

• Virginia, Ashburn

• Virginia, Arlington

• Virginia, Appomattox

• Virginia, Annandale

• Virginia, Amherst

• Virginia, Amelia Courthouse

• Virginia, Altavista

• Virginia, Alexandria

• Virginia, Accomack

• Virginia, Accomac

• Virginia, Abingdon

• Virginia

• Vermont, Colchester

• Vermont

• Utah, Salt Lake City

• Utah, Hill AFB

• Utah, Draper

• Utah

• Texas, Wichita Falls

• Texas, Uvalde

• Texas, Tyler

• Texas, Sugarland

• Texas, Snyder

• Texas, San Antonio

• Texas, San Angelo

• Texas, Rockwall

• Texas, Richmond

• Texas, Plano

• Texas, Pecos

• Texas, Pasadena

• Texas, Odessa

• Texas, Monahans

• Texas, Missouri City

• Texas, Midland

• Texas, Mexia

• Texas, Mesquite

• Texas, McKinney

• Texas, McCamey

• Texas, Lufkin

• Texas, Lubbock

• Texas, Lamesa

• Texas, Killeen

• Texas, Kerrville

• Texas, Kerr

• Texas, Katy

• Texas, Irving

• Texas, Houston

• Texas, Harligen

• Texas, Grand Prairie

• Texas, Galveston

• Texas, Ft. Stockton

• Texas, Fort Worth

• Texas, Fort Bend

• Texas, El Paso

• Texas, Denton

• Texas, Denison

• Texas, Dallas

• Texas, Crystal City

• Texas, Corpus Christi

• Texas, Coppell

• Texas, Cleveland

• Texas, Carrollton

• Texas, Brownwood

• Texas, Brownsville

• Texas, Brookshire

• Texas, Brenham

• Texas, Big Spring

• Texas, Beltone

• Texas, Beaumont

• Texas, Bastrop

• Texas, Austin

• Texas, Arlington

• Texas, Abilene

• Texas

• Tennessee, Winchester

• Tennessee, Waverly

• Tennessee, Tusculum

• Tennessee, Tullahoma

• Tennessee, Sweetwater

• Tennessee, Spring Hill

• Tennessee, Sparta

• Tennessee, Somerville

• Tennessee, Sevierville

• Tennessee, Selmer

• Tennessee, Savannah

• Tennessee, Pulaski

• Tennessee, Paris

• Tennessee, Newport

• Tennessee, Nashville

• Tennessee, Murfreesboro

• Tennessee, Mt. Juliet

• Tennessee, Mosheim

• Tennessee, Morristown

• Tennessee, Midway

• Tennessee, Memphis

• Tennessee, McKenzie

• Tennessee, Maryville

• Tennessee, Manchester

• Tennessee, Louden

• Tennessee, Livingston

• Tennessee, Linden

• Tennessee, Lexington

• Tennessee, Lewisburg

• Tennessee, Lafayette

• Tennessee, Knoxville

• Tennessee, Kingston

• Tennessee, Kingsport

• Tennessee, Jonesborough

• Tennessee, Johnson City

• Tennessee, Jefferson City

• Tennessee, Jamestown

• Tennessee, Jackson

• Tennessee, Huntsville

• Tennessee, Huntingdon

• Tennessee, Henry

• Tennessee, Henderson

• Tennessee, Hartsville

• Tennessee, Greeneville

• Tennessee, Fayetteville

• Tennessee, Erwin

• Tennessee, Erin

• Tennessee, Elizabethtown

• Tennessee, Dover

• Tennessee, Dickson

• Tennessee, Decaturville

• Tennessee, Crossville

• Tennessee, Cordova

• Tennessee, Cookeville

• Tennessee, Columbia

• Tennessee, Coalfield

• Tennessee, Cleveland

• Tennessee, Clarksville

• Tennessee, Chattanooga

• Tennessee, Carthage

• Tennessee, Camden

• Tennessee, Bulls Gap

• Tennessee, Brownsville

• Tennessee, Bristol

• Tennessee, Brentwood

• Tennessee, Bolivar

• Tennessee, Blountville

• Tennessee, Atoka

• Tennessee, Athens

• Tennessee, Alamo

• Tennessee

• South Dakota, Watertown

• South Dakota, Sioux Falls

• South Dakota, Rapid City

• South Dakota

• South Carolina, North Charleston

• South Carolina, Myrtle Beach

• South Carolina, Greenville

• South Carolina, Columbia

• South Carolina, Charleston

• South Carolina

• Rhode Island, Warwick

• Rhode Island, Smithfield

• Rhode Island, Providence

• Rhode Island

• Pennsylvania, Wellsboro

• Pennsylvania, Waynesburg

• Pennsylvania, Washington

• Pennsylvania, Trafford

• Pennsylvania, Somerset

• Pennsylvania, Seven Fields

• Pennsylvania, Scranton

• Pennsylvania, Ridley Park

• Pennsylvania, Pittsburgh

• Pennsylvania, Philadelphia

• Pennsylvania, Newtown

• Pennsylvania, New Cumberland

• Pennsylvania, New Castle

• Pennsylvania, Monroeville

• Pennsylvania, Meadville

• Pennsylvania, Malvern

• Pennsylvania, Latrobe

• Pennsylvania, Johnstown

• Pennsylvania, Hermitage

• Pennsylvania, Harrisburg

• Pennsylvania, Greensburg

• Pennsylvania, Franklin

• Pennsylvania, Cranberry Township

• Pennsylvania, Beaver Falls

• Pennsylvania, Annville

• Pennsylvania

• Oregon, Salem

• Oregon, Portland

• Oregon, Beaverton

• Oregon

• Oklahoma, Tulsa

• Oklahoma, Tinker AFB

• Oklahoma, Oklahoma City

• Oklahoma

• Ohio, Zanesville

• Ohio, Youngstown

• Ohio, Wright

• Ohio, Worthington

• Ohio, Valley View

• Ohio, Toledo

• Ohio, Steubenville

• Ohio, Seven Hills

• Ohio, Miamisburg

• Ohio, Mason

• Ohio, Marion

• Ohio, Marietta

• Ohio, Lima

• Ohio, Lancaster

• Ohio, Grove City

• Ohio, Findlay

• Ohio, Dayton

• Ohio, Columbus

• Ohio, Cleveland

• Ohio, Cincinnati

• Ohio, Canton

• Ohio, Ashtabula

• Ohio, Akron

• Ohio

• North Dakota, Fargo

• North Dakota, Bismarck

• North Dakota

• North Carolina, Winston

• North Carolina, Wilmington

• North Carolina, Wilkinson

• North Carolina, Rocky Mount

• North Carolina, Raleigh

• North Carolina, Morrisville

• North Carolina, Jacksonville

• North Carolina, Hickory

• North Carolina, Greenville

• North Carolina, Greensboro

• North Carolina, Granite Falls

• North Carolina, Goldsboro

• North Carolina, Fort Bragg

• North Carolina, Fayetteville

• North Carolina, Elizabeth City

• North Carolina, Durham

• North Carolina, Charlotte

• North Carolina, Cary

• North Carolina, Cary

• North Carolina, Burlington

• North Carolina, Asheville

• North Carolina

• New York, Yorktown Heights

• New York, Yonkers

• New York, White Plains

• New York, Westchester

• New York, Tarrytown

• New York, Syracuse

• New York, Suffolk County

• New York, Staten Island

• New York, South Richmond Hill

• New York, Seldon

• New York, Schenectady

• New York, Rochester

• New York, Ridgewood

• New York, Richmond Hill

• New York, Richmond

• New York, Queens

• New York, Port Jefferson

• New York, Plattsburgh

• New York, Pittsford

• New York, New York City

• New York, Middletown

• New York, Middle Island

• New York, Melville

• New York, Manhattan

• New York, Long Island

• New York, Latham

• New York, Jericho

• New York, Jackson Heights

• New York, Islip

• New York, Huntington

• New York, Hempstead

• New York, Happauge

• New York, Garden City

• New York, Flushing

• New York, Farmingville

• New York, Elmhurst

• New York, Corona

• New York, Commack

• New York, College Point

• New York, Buffalo

• New York, Brooklyn

• New York, Bronx

• New York, Bay Shore

• New York, Astoria

• New York, Amityville

• New York, Albany

• New York

• New Mexico, Santa Fe

• New Mexico, Kirtland Air Force Base

• New Mexico, Albuquerque

• New Mexico

• New Jersey, Woodbury

• New Jersey, Washington

• New Jersey, Wall

• New Jersey, Vineland

• New Jersey, Vernon

• New Jersey, Trenton

• New Jersey, Toms River

• New Jersey, Somerset

• New Jersey, Salem

• New Jersey, Roseland

• New Jersey, Raritan

• New Jersey, Randolph

• New Jersey, Phillipsburg

• New Jersey, Pennsville Twp

• New Jersey, Pennington

• New Jersey, Paterson

• New Jersey, Old Bridge Township

• New Jersey, Old Bridge

• New Jersey, Ocean City

• New Jersey, Newton

• New Jersey, Newark

• New Jersey, New Brunswick

• New Jersey, Neptune

• New Jersey, Mt Laurel

• New Jersey, Mount Holly

• New Jersey, Morristown

• New Jersey, Monroe Township

• New Jersey, Middletown

• New Jersey, Middlesex

• New Jersey, Metuchen

• New Jersey, Mercer

• New Jersey, Mays Landing

• New Jersey, Long Branch

• New Jersey, Lakewood

• New Jersey, Jersey City

• New Jersey, Iselin

• New Jersey, Hunterdon

• New Jersey, Hoboken

• New Jersey, Hamilton

• New Jersey, Hackensack

• New Jersey, Glassboro

• New Jersey, Freehold

• New Jersey, Franklin

• New Jersey, Ewing

• New Jersey, Evesham

• New Jersey, Elizabeth

• New Jersey, Egg Harbor

• New Jersey, Edison

• New Jersey, Cape May

• New Jersey, Camden

• New Jersey, Bridgeton

• New Jersey, Bordentown

• New Jersey, Bloomfield

• New Jersey, Atlantic County/Cumberland County

• New Jersey, Atlantic City

• New Jersey

• New Hampshire, Manchester

• New Hampshire, Concord

• New Hampshire, Bedford

• New Hampshire

• Nevada, Reno

• Nevada, Las Vegas

• Nevada, Henderson

• Nevada, Elko

• Nevada, Carson City

• Nevada

• Nebraska, Scottsbluff

• Nebraska, Omaha

• Nebraska, Norfolk

• Nebraska, Lincoln

• Nebraska, Kearney

• Nebraska

• Montana, Helena

• Montana, Bozeman

• Montana

• Missouri, St. Louis

• Missouri, St. Joseph

• Missouri, St Louis

• Missouri, Springfield

• Missouri, Kansas City

• Missouri, Joplin

• Missouri, Jefferson City

• Missouri, Columbia

• Missouri, Cape Girardeau

• Missouri

• Mississippi, Pascagoula

• Mississippi, Jackson

• Mississippi, Gulfport

• Mississippi, Flowood

• Mississippi, Biloxi

• Mississippi

• Minnesota, St. Cloud

• Minnesota, Minnetonka

• Minnesota, Minneapolis

• Minnesota, Mendota Heights

• Minnesota, Gilbert

• Minnesota, Eagan

• Minnesota, Duluth

• Minnesota, Cottage Grove

• Minnesota

• Michigan, Wixom

• Michigan, Westland

• Michigan, Southfield

• Michigan, Saginaw

• Michigan, Plymouth

• Michigan, Norton Shores

• Michigan, Midland

• Michigan, Kalamazoo

• Michigan, Grand Rapids

• Michigan, Flint

• Michigan, Detroit

• Michigan, Dearborn

• Michigan, Battle Creek

• Michigan

• Massachusetts, Worcester

• Massachusetts, Woburn

• Massachusetts, Wellesley

• Massachusetts, Watertown

• Massachusetts, Springfield

• Massachusetts, Somerville

• Massachusetts, Quincy

• Massachusetts, Pittsfield

• Massachusetts, New Bedford

• Massachusetts, Lexington

• Massachusetts, Hingham

• Massachusetts, Everett

• Massachusetts, Danvers

• Massachusetts, Cambridge

• Massachusetts, Bridgewater

• Massachusetts, Boston

• Massachusetts, Bedford

• Massachusetts, Andover

• Massachusetts

• Maryland, Timonium

• Maryland, Silver Spring

• Maryland, Rockville

• Maryland, Riverdale

• Maryland, Patuxent River

• Maryland, North Bethesda

• Maryland, Linthicum

• Maryland, Hanover

• Maryland, Greenbelt

• Maryland, Columbia

• Maryland, College Park

• Maryland, Clinton

• Maryland, Bowie

• Maryland, Bethesda

• Maryland, Beltsville

• Maryland, Baltimore

• Maryland

• Maine, South Portland

• Maine, Portland

• Maine, Lewiston

• Maine, Bangor

• Maine, Augusta

• Maine

• Louisiana, Shreveport

• Louisiana, New Orleans

• Louisiana, Monroe

• Louisiana, Metairie

• Louisiana, Lafayette

• Louisiana, Baton Rouge

• Louisiana

• Kentucky, Somerset

• Kentucky, Shelbyville

• Kentucky, Prestonburg

• Kentucky, Pikeville

• Kentucky, Paducah

• Kentucky, Owensboro

• Kentucky, Newport

• Kentucky, Morehead

• Kentucky, Madisonville

• Kentucky, Louisville

• Kentucky, Lexington

• Kentucky, Independence

• Kentucky, Hopkinsville

• Kentucky, Hazard

• Kentucky, Frankfort

• Kentucky, Elizabethtown

• Kentucky, Bowling Green

• Kentucky

• Kansas, Wichita

• Kansas, Topeka

• Kansas, Pittsburgh

• Kansas, Overland Park

• Kansas, Leawood

• Kansas, Kansas City

• Kansas

• Iowa, West Des Moines

• Iowa, Waterloo

• Iowa, Vinton

• Iowa, Sioux City

• Iowa, Rockwell City

• Iowa, Richland

• Iowa, Pocahontas

• Iowa, Ottumwa

• Iowa, Newton

• Iowa, Mount Pleasant

• Iowa, Marshalltown

• Iowa, Marcus

• Iowa, Logan

• Iowa, Lake City

• Iowa, Johnston

• Iowa, Iowa City

• Iowa, Indianola

• Iowa, Highland

• Iowa, Guttenberg

• Iowa, Grinnell

• Iowa, Fort Dodge

• Iowa, Elkader

• Iowa, Dubuque

• Iowa, Des Moines

• Iowa, Decorah

• Iowa, Davenport

• Iowa, Council Bluffs

• Iowa, Clayton

• Iowa, Cedar Rapids

• Iowa, Carroll

• Iowa, Anamosa

• Iowa, Algona

• Iowa, Adel

• Iowa

• Indiana, Valparaiso

• Indiana, Terre Haute

• Indiana, Southport

• Indiana, South Bend

• Indiana, Scottsburg

• Indiana, Richmond

• Indiana, Portage

• Indiana, Plainfield

• Indiana, Pendleton

• Indiana, New Castle

• Indiana, New Albany

• Indiana, Muncie

• Indiana, Monrovia

• Indiana, Mishawaka

• Indiana, Merriville

• Indiana, Merrillville

• Indiana, Lafayette

• Indiana, Indianapolis

• Indiana, Greenwood

• Indiana, Greensburg

• Indiana, Greenfield

• Indiana, Greencastle

• Indiana, Goshen

• Indiana, Gary

• Indiana, Franklin

• Indiana, Frankfort

• Indiana, Fort Wayne

• Indiana, Evansville

• Indiana, Cumberland

• Indiana, Brazil

• Indiana, Bloomington

• Indiana, Beech Grove

• Indiana, Beachgrove

• Indiana

• Illinois, Westchester

• Illinois, Springfield

• Illinois, Schaumburg

• Illinois, Oak Lawn

• Illinois, Oak Brook

• Illinois, Marion

• Illinois, Deerfield

• Illinois, Chicago

• Illinois, Blue Island

• Illinois

• Idaho, Boise

• Idaho

• Hawaii, Kapolei

• Hawaii, Kailua

• Hawaii, Honolulu

• Hawaii

• Georgia, Woodstock

• Georgia, Warner Robins

• Georgia, Valdosta

• Georgia, Thomasville

• Georgia, Suwanee

• Georgia, Stockbridge

• Georgia, Snellville

• Georgia, Savannah

• Georgia, Robins AFB

• Georgia, Newnan

• Georgia, Moultrie

• Georgia, Monroe

• Georgia, Midland

• Georgia, McDonough

• Georgia, Marietta

• Georgia, Macon

• Georgia, Loganville

• Georgia, Gainesville

• Georgia, Fayetteville

• Georgia, Dallas

• Georgia, Columbus

• Georgia, Cartersville

• Georgia, Calhoun

• Georgia, Augusta

• Georgia, Atlanta

• Georgia, Athens

• Georgia, Albany

• Georgia

• Florida, Winter Park

• Florida, West Palm Beach

• Florida, Wauchula

• Florida, Vero Beach

• Florida, Venice

• Florida, Titusville

• Florida, Tampa

• Florida, Tamarac

• Florida, Tallahassee

• Florida, Sunrise

• Florida, St. Petersburg

• Florida, St. Augustine

• Florida, St Augustine

• Florida, Spring Hill

• Florida, Sebring

• Florida, Sarasota

• Florida, Sanford

• Florida, Riverview

• Florida, Port St. Lucie

• Florida, Port Charlotte

• Florida, Plantation

• Florida, Plant City

• Florida, Pinellas Park

• Florida, Pensacola

• Florida, Pembroke Pines

• Florida, Panama City

• Florida, Palm Bay

• Florida, Palatka

• Florida, Orlando

• Florida, Ocala

• Florida, North Miami Beach

• Florida, New Port Richey

• Florida, Naples

• Florida, Miami Lakes

• Florida, Miami Gardens

• Florida, Miami

• Florida, Merritt Island

• Florida, Melbourne

• Florida, Marianna

• Florida, Maitland

• Florida, Lauderdale Lakes

• Florida, Largo

• Florida, Lakeland

• Florida, Lake City

• Florida, Kissimmee

• Florida, Key West

• Florida, Jacksonville

• Florida, Hollywood

• Florida, Hialeah Gardens

• Florida, Hialeah

• Florida, Gainesville

• Florida, Ft. Lauderdale

• Florida, Fort Walton Beach

• Florida, Fort Pierce

• Florida, Fort Myers

• Florida, Fort Lauderdale

• Florida, Elgin AFB

• Florida, Doral

• Florida, Deltona

• Florida, Delray Beach

• Florida, Daytona Beach

• Florida, Daytona

• Florida, Davie

• Florida, Cutler Bay

• Florida, Cross City

• Florida, Coral Gables

• Florida, Coconut Grove

• Florida, Clearwater

• Florida, Chipley

• Florida, Casselberry

• Florida, Cape Canaveral

• Florida, Brooksville

• Florida, Bradenton

• Florida, Boca Raton

• Florida, Belle Glade

• Florida, Arcadia

• Florida

• District of Columbia, Washington

• District of Columbia

• Delaware, Wilmington

• Delaware, New Castle

• Delaware, Dover

• Delaware

• Connecticut, Windsor

• Connecticut, Willimantic

• Connecticut, Waterbury

• Connecticut, Wallingford

• Connecticut, Torrington

• Connecticut, Stamford

• Connecticut, Southbury

• Connecticut, Rocky Hill

• Connecticut, Norwich

• Connecticut, Norwalk

• Connecticut, North Haven

• Connecticut, New London

• Connecticut, New Haven

• Connecticut, New Britain

• Connecticut, Montville

• Connecticut, Milford

• Connecticut, Middletown

• Connecticut, Meriden

• Connecticut, Manchester

• Connecticut, Hartford

• Connecticut, East Haven

• Connecticut, East Hartford

• Connecticut, Danbury

• Connecticut, Bridgeport

• Connecticut

• Colorado, Westminster

• Colorado, Pueblo

• Colorado, Lakewood

• Colorado, Greeley

• Colorado, Golden

• Colorado, Denver

• Colorado, Colorado Springs

• Colorado, Coal Creek

• Colorado, Centennial

• Colorado, Broomfield

• Colorado, Boulder

• Colorado

• California, Woodland Hills

• California, Whittier

• California, West Covina

• California, Walnut Creek

• California, Visalia

• California, Victorville

• California, Vallejo

• California, Vacaville

• California, Upland

• California, Turlock

• California, Torrance

• California, Thousand Oaks

• California, Stockton

• California, South Bay

• California, Sonoma

• California, Shasta

• California, Scotts Valley

• California, Santa Rosa

• California, Santa Fe Springs

• California, Santa Clara

• California, Santa Barbara

• California, Santa Ana

• California, San Mateo

• California, San Jose

• California, San Francisco

• California, San Diego

• California, San Bernardino

• California, San Bernadino

• California, Sacramento

• California, Roseville

• California, Riverside

• California, Richmond

• California, Redondo Beach

• California, Redding

• California, Rancho Palos Verdes

• California, Rancho Cordova

• California, Pomona

• California, Pleasanton

• California, Placentia

• California, Pico Rivera

• California, Petaluma

• California, Patterson

• California, Pasadena

• California, Palo Alto

• California, Orange

• California, Oakland

• California, Novato

• California, Norwalk

• California, North Hollywood

• California, Newbury Park

• California, Napa

• California, Mountain View

• California, Monterey Park

• California, Montebello

• California, Modesto

• California, Milpitas

• California, Merced

• California, Los Gatos

• California, Los Angeles

• California, Los Altos

• California, Los Alamitos

• California, Long Beach

• California, Lawndale

• California, Lakewood

• California, La Mirada

• California, La Habra

• California, Kissimmee-

• California, Irvine

• California, Inglewood

• California, Hesperia

• California, Hacienda Heights

• California, Glendale

• California, Gilroy

• California, Fresno

• California, French Camp

• California, Fairfield

• California, Eureka

• California, El Segundo

• California, Edwards AFB

• California, Downey

• California, Diamond Bar

• California, Davis

• California, Cypress

• California, Cupertino

• California, Culver City

• California, Costa Mesa

• California, Corona

• California, Concord

• California, China Lake

• California, Chico

• California, Cerritos

• California, Camarillo

• California, Butte County

• California, Brea

• California, Beverly Hills

• California, Berkeley

• California, Bell

• California, Bakersfield

• California, Apple Valley

• California, Antioch

• California, Anderson

• California, Anaheim

• California, Alameda

• California

• Arkansas, West Memphis

• Arkansas, Trumann

• Arkansas, Texarkana

• Arkansas, Springdale

• Arkansas, Searcy

• Arkansas, Russellville

• Arkansas, Rogers

• Arkansas, Pocahontas

• Arkansas, Pine Bluff

• Arkansas, Paragould

• Arkansas, North Little Rock

• Arkansas, Newport

• Arkansas, Nashville

• Arkansas, Mountain View

• Arkansas, Mountain Home

• Arkansas, Monticello

• Arkansas, Magnolia

• Arkansas, Little Rock

• Arkansas, Lewisville

• Arkansas, Lake Village

• Arkansas, Jonesboro

• Arkansas, Hot Springs

• Arkansas, Hope

• Arkansas, Helena

• Arkansas, Harrison

• Arkansas, Harrisburg

• Arkansas, Fort Smith

• Arkansas, Forrest City

• Arkansas, Fayetteville

• Arkansas, El Dorado

• Arkansas, Crossett

• Arkansas, Conway

• Arkansas, Clarksville

• Arkansas, Camden

• Arkansas, Cabot

• Arkansas, Bull Shoals

• Arkansas, Boone

• Arkansas, Blytheville

• Arkansas, Bentonville

• Arkansas, Beebe

• Arkansas, Batesville

• Arkansas, Arkadelphia

• Arkansas

• Arizona, Tucson

• Arizona, Tempe

• Arizona, Scottsdale

• Arizona, Phoenix

• Arizona, Peoria

• Arizona, Mesa

• Arizona, Green Valley

• Arizona, Glendale

• Arizona, Avondale

• Arizona

• Alaska, Wasilla

• Alaska, Tanaina

• Alaska, Sitka

• Alaska, Kalifornsky

• Alaska, Juneau

• Alaska, Fort Richardson

• Alaska, Fairbanks

• Alaska, College

• Alaska, Anchorage

• Alaska

• Alabama, Montgomery

• Alabama, Mobile

• Alabama, Huntsville

• Alabama, Birmingham

• Alabama

Description

Customer Care Representative

Location: Remote

Hours: Day shift

The Customer Care Representative is responsible for responding to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.

How you will make an impact:

• From the moment you login, you’ll be focused on proactively resolving our members and/or providers questions and concerns using computer-based resources to find answers

• You will guide members and providers with their healthcare needs by explaining benefits, solving claim concerns, helping find a doctor via telephone calls, online chats or e-mails.

• You will partner internally to create a seamless experience for our customers and resolve potential issues.

• Analyzes problems and provides information/solutions.

• Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database.

• Thoroughly documents inquiry outcomes for accurate tracking and analysis.

• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.

• Researches and analyzes data to address operational challenges and customer service issues.

• Provides external and internal customers with requested information.

• Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature.

• Uses computerized systems for tracking, information gathering and troubleshooting.

Minimum Requirements:

• Requires a High School diploma or equivalent and previous experience or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences

• A passion for serving others with the ability to be empathetic and the desire to go above and beyond to help resolve members questions at the first point of contact

• A customer advocate willing to listen and find creative solutions to address and resolve customers questions, issues or concerns

• A composed individual able to multi-task, navigating multiple computer applications and working efficiently while communicating and serving the customer

• Must have a strong work ethic and sense of responsibility to your teammates and our members, demonstrated by the simplest things like being on time and available to meet member’s needs, to being accountable for commitments made to customers or others and ensuring follow-ups are completed.

• Flexible and quick learner, willing to adapt to changing customer and business needs.

• For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written, and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

For candidates working in person or remotely in the below locations, the salary* range for this specific position is $16.00 to $20.00.

Locations: California; Colorado; Nevada; New York; Washington State; Jersey City, NJ

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World’s Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

EEO is the Law

Equal Opportunity Employer / Disability / Veteran

Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees.

• EEO Policy Statement

• Know Your Rights

• Pay Transparency

• Privacy Notice for California Residents

Elevance Health, Inc. is anE-verify Employer (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

Need Assistance?

Email us ([email protected]) or call 1-877-204-7664