Elevance Health Hiring for Department Secretary Job at Wixom, MI Full Time

Job Title: Department Secretary

Exemption Status: Non-Exempt
Reports to: Manager, Customer Service

Job Code: ST913 Salary Grade: Union – Grade 2

Performs clerical support to managers, supervisors, and their departments. Responsible for all clerical duties within department to support the business and service needs within the unit.

Duties and Responsibilities (List the essential work duties this job has responsibility for. Descriptions of work should include factors such as the degree of basic-to-complex the duties are, the level of oversight received from a supervisor, degree of decision making/scope of authority, supervision of people, budget responsibilities, etc.)

maintaining accurate client records in organized filing system, both manually and via computer. Updating information on CareLink/MHS/RIMS and other software. Entering data in Excel and other programs.

• Sorting, organizing, screening and distributing incoming account/department mail. Preparing and sending outgoing account/departmental correspondence. Typing, filing, copying and faxing. Answering telephone, responding to inquiries and appropriately directing callers.

• Taking, retrieving and appropriately distributing messages timely. Taking notes at meetings and recording accurately all discussion points. Preparing and distributing meeting minutes, accordingly.

• Organizing, sorting and distributing information to a group both manually and electronically. Standard maintenance and scheduling repairs on fax, copier and other office machines. Ordering and maintaining supplies for the office/department.

• Developing and maintaining customer service rapport with customers, clients, providers, vendors, subscribers, co-workers, etc. Interfacing with and providing necessary information to other Beacon departments as requested. Completing tasks within required timeframes. Providing clerical support as required. Assisting with special projects as required.

• Apply Beacon policies and procedures consistently. Maintain Confidentiality of Clients, Business Records and Reports. Maintain ethical and professional standards. Maintain individual productivity and performance standards.

• Meet Departmental expectations, accuracy, productivity, and performance standards. Complete tasks accurately within required timeframes. Support Beacon in achieving Mission Statement. Adhere to the components of the Compliance Program. Ensure that job tasks are performed in a legal and ethical manner. Actively assess work area for non-compliance issues and notifies supervisor or calls Ethics Hotline. Adhere to compliance training requirements and understand that training is required condition of employment.

• All other duties as assigned.

Requirements:

• High School Diploma or GED
• One year of office experience
• Typing 35+ WPM

Preferred:

• Basic computer knowledge and ability to use PC office systems
• Microsoft applications
• Oral and written communications skills
• Organization and ability to handle multiple tasks

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.

We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.elevancehealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.