This position is in office Monday through Friday.
(This is not a retail or call center position.)
About the Position: To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. Candidates must be detail oriented, able to multi-task effectively, and organized. Candidates should be able to learn quickly and have a positive attitude.
General Duties
· Oversee customer accounts, ensuring that a high level of customer satisfaction is maintained
· Maintain customer accounts ensuring all information is accurate and up to date
· Manage and exceed customer expectations and ensure prompt follow through and thorough communication
· Work with various departments and team members in order to ensure customer’s orders and needs are fulfilled expeditiously
Additional Skills and Qualifications:
· Exemplary customer service skills
· Enjoy working with a team as well as independently
· Dependable
· Ability to prioritize appropriately and effectively
· Microsoft Office Knowledge
· Exceptional follow through
Tools, equipment, materials
· Computer
· Fax machine
· Scanner/printer
· Multi- line phones
Job Type: Full-time / In Office
Pay: Starting at $36,5000 p/year – DOE
Job Type: Full-time
Pay: From $36,500.00 per year
Benefits:
Schedule:
Supplemental Pay:
Ability to commute/relocate:
Work Location: One location
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