Elk Refuge Inn Hiring for Assistant Hotel Manager at Jackson, WY Full Time

Assistant Hotel Manager

Housing available, $25-28/hr

As the proud owners of the Elk Refuge Inn, we are looking for a driven and dependable new member to join our thriving team at this unique 25-room hotel nestled across from the scenic Elk Refuge. As Assistant Hotel Manager, you will have the critical multi-faceted role of offering exceptional hospitality services to our guests while, at the same time, diligently managing operations so that all financial and non-financial targets are achieved. This will include ensuring our already high occupancy remains high while maintaining the daily rates we have earned through our exceptional guest experience, beautiful property, and incredible views.

If you take pride in delivering outcomes, exceeding expectations, and contributing to others’ success, then ask yourself the following questions. Are you a master communicator? Do you have what it takes to be an exceptional assistant hotel manager who can stay resilient under challenging situations with grace and calmness and lead people to success? If so, this could be the ideal opportunity for you! We are looking for someone experienced in hospitality, ideally three years or more. You must also possess excellent numerical, verbal, and written skills and, of course, an incredible customer-oriented attitude to excel at the job!

As part of your role, you’ll have an opportunity to experience running operations from both sides––from customer service up front as well as playing a pivotal behind-the-scenes role by supporting hotel operations.

In a Summary, Your Top Priorities and Responsibilities:

• Impress your guests and exceed their expectations by becoming the keystone of our hospitality team! With 60% of your time spent at the deskside engaging with travelers from near & far, this is an excellent opportunity to refine those interpersonal skills while unleashing that inner host within!
• At the front desk, you will be responsible for welcoming visitors to our beautiful Jackson Hole area and providing outstanding service quality.
• Your daily tasks involve checking guests in/out, running reports on cashier activities, and addressing complaints quickly and efficiently – all with a friendly smile.

Then the other facets of the role!

• A mix of creative strategies, like developing internal websites and crafting social media campaigns
• Strengthening vendor relationships
• Coordinating new tour offerings
• Managing branded materials
• All as part of weekly downtime from the desk job, this opportunity will surely bring satisfaction for someone who thrives on performance on multiple levels.

Requirements:

• Proficiency in Microsoft Office Suite and other standard computer-based program use.
• Professional attitude and appearance.
• Excellent written and verbal communication skills.

Necessary Attitude & Experience

• Possessing the capacity to grab hold of multiple tasks and organize them into a manageable plan, emphasizing what is most important.
• Motivated by accomplishment, you efficiently work through tasks independently and excel in team settings where an eye for detail and dedication are needed. Detail-oriented and organized, with the ability to see the big picture

Compensation and Benefits:

• $25-28 an hour
• Medical – Effective 90 days after your employment start, you will be eligible to participate in the company’s medical plan. The Elk Refuge Inn will pay 50% of your premium for medical coverage.
• Dental – Effective 90 days after your employment start, you will be eligible to participate in the company’s medical plan. The Elk Refuge Inn will pay 50% of your premium for medical coverage.
• Disability Benefits – The company offers short- and long-term disability benefits after 90 days of employment. The Elk Refuge Inn will pay 100% of the cost of this plan.
• Life Insurance – The company provides a plan of $100,000, and The Elk Refuge Inn will pay 100% of the cost of this plan.
• Paid time off at 6 and 12 months of employment.
• Employee housing is available.
• Balance between enjoying your life in Jackson and working is our priority. Our team can build their recurring weekly schedules to fit their needs!
• Want to experience life in Jackson with more balance? Our team works hard to ensure that everyone’s weekly schedule meets everyone’s needs.

Job Type: Full-time

Pay: $25.00 – $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Schedule:

• 10 hour shift
• 4×10
• 5×8
• 8 hour shift
• Day shift
• Evening shift
• Night shift
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Jackson, WY 83001: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Management: 1 year (Preferred)

Work Location: One location