Emerald West Dental Hiring for PATIENT/ MEDICAL/ DENTAL SCHEDULER at Remote Full Time

Medical Schedulers’ main responsibility is making patient appointments using EMR- E-Clinical Works, but they may perform other tasks as well: gathering patient information, handling insurance documentation, and front desk operations.

Duties & Responsibilities 5

• Answer a high volume of phone calls triaged emergencies and directed other calls to appropriate departments
• Manage high-volume workload, effectively prioritizing tasks to remain organized, promoting prompt and courteous service and compliance with all policies
• Expertise in navigating insurance company websites to obtain preauthorizations and referrals to confirm coverage and resolve issues
• Coordinated scheduling among multiple parties, including patients, physicians, and facilities to accommodate preferences and urgency
• Maintained supply of all printed materials by proofreading and ordering all business-related documents

Requirements & Skills 5

• High school diploma/GED required
• Associate degree preferred
• 1+ years’ experience in healthcare
• Familiarity with Electronic Medical Records, such as Eclinical Works (ecw) – preferred
• Ability to handle a fast-paced environment and prioritize tasks based on importance
• Excellent communication and problem-solving skills
• Microsoft Office and desktop publishing software

Job Types: Full-time, Part-time

Pay: $38.09 – $41.78 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Language training provided
• Military leave
• On-the-job training
• Opportunities for advancement
• Paid jury duty
• Paid sick time
• Paid time off
• Vision insurance
• Volunteer time off
• Work from home

Healthcare setting:

• Clinic
• Telehealth

Medical specialties:

• Home Health
• Primary Care

Schedule:

• 4 hour shift
• 8 hour shift
• Monday to Friday
• Rotating weekends

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: Remote