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Empire State Brokerage Services Looking for Customer Service Representative at United States Full Time
Job Description
A company is only as good as the people behind it. At Empire State Brokerage Services, we are always interested in meeting talented individuals who want to progress their careers and make a difference to our business.
EMPLOYEE BENEFITS
At Empire State Brokerage Services, we recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.
401K Plan
Medical
Dental
Paid Holidays
Paid Vacation
Vision
If you are looking for an incredible opportunity to be trained in the Industry of Insurance and are passionate about providing exceptional customer service, Empire State Brokerage Services may be the right place for you to pursue a rewarding career. We are looking to hire highly motivated individuals who are willing to learn about the exciting Insurance Industry and become a part of a growing company.
The Customer Service Representative is responsible for the overall development of professional relationships with Retail Producers and Firms. The position will entail utilizing Customer Relationship Management Tools and Phone Skills. Additionally, we offer health benefits and sick pay for all employees.
DUTIES AND RESPONSIBILITIES:
Greet all Retail Producers and Firms in a professional, friendly, and timely manner, via telephone and email
Create an outstanding customer experience
Communicate effectively to identify the best product or service to match the needs of the Retail Producers
Develop and maintain business relationships with new and existing customers
Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships
Assist in other tasks and duties assigned by management
REQUIREMENTS:
High school diploma or equivalent/College
Knowledge of Microsoft Outlook, and Word
Previous Customer Service Experience is a plus, but not required
Excellent communication and effective problem solving skills
Strong organizational and time management skills
Professionalism, energetic, and positive attitude
Availability of flexible scheduling
Reliable transportation
EMPLOYEE BENEFITS
At Empire State Brokerage Services, we recognize the importance of our employees’ health and wellness. We are committed to providing a high quality, competitive employee benefit program which is designed to address our employees’ benefit needs. Our benefit package is regularly reviewed and modified to ensure we offer those benefits most valuable to both the employee and their family.
401K Plan
Medical
Dental
Paid Holidays
Paid Vacation
Vision
If you are looking for an incredible opportunity to be trained in the Industry of Insurance and are passionate about providing exceptional customer service, Empire State Brokerage Services may be the right place for you to pursue a rewarding career. We are looking to hire highly motivated individuals who are willing to learn about the exciting Insurance Industry and become a part of a growing company.
The Customer Service Representative is responsible for the overall development of professional relationships with Retail Producers and Firms. The position will entail utilizing Customer Relationship Management Tools and Phone Skills. Additionally, we offer health benefits and sick pay for all employees.
DUTIES AND RESPONSIBILITIES:
Greet all Retail Producers and Firms in a professional, friendly, and timely manner, via telephone and email
Create an outstanding customer experience
Communicate effectively to identify the best product or service to match the needs of the Retail Producers
Develop and maintain business relationships with new and existing customers
Demonstrate integrity when working with customers, company policy, monetary transactions, product supply, and work relationships
Assist in other tasks and duties assigned by management
REQUIREMENTS:
High school diploma or equivalent/College
Knowledge of Microsoft Outlook, and Word
Previous Customer Service Experience is a plus, but not required
Excellent communication and effective problem solving skills
Strong organizational and time management skills
Professionalism, energetic, and positive attitude
Availability of flexible scheduling
Reliable transportation
