We take a Remote First approach with our team. Employment Hero can hire across the world, so long as candidates have eligible working rights and are in a suitable timezone to their colleagues. If you’ve got the skills for the role and the passion for our mission then we want to hear from you!
Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.
The Role
Our Customer Experience Delivery teams are responsible for implementing the Employment Hero platform with customers, and our Payroll Implementation Specialists are responsible for gathering information and implementing our Payroll product. As our Payroll Implementation Specialist, you will be the primary contact point for customers during implementations. You will work with Project Managers from our HR and Payroll teams to deliver great outcomes for our customers.
As we embark upon a transformation of our CX delivery function we are looking for experienced payroll implementation specialists who are adept at managing change and stakeholder engagement, and can clearly communicate with our customers, who are not always experts in payroll processing or legislative requirements.
This is an exciting time to join the team and be part of transformative change in the way we help customers implement our platform. You will work closely and broadly across our Implementations team alongside our Project Managers & Payroll Specialists; plus our product and customer support teams, with the opportunity to learn and grow within our start-up culture.
Responsibilities
Requirements
Benefits
Why join Employment Hero?
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