25/5/2023
Employsure is New Zealand’s leading provider of ER & WHS support for small business and family enterprise across New Zealand and Australia.
As part of a multi-national business, we have one of the most unique offerings in the marketplace, providing advice and support to ensure businesses have someone to turn to when they have difficult Employment Relations and Work Health & Safety issues to navigate.
With over 30,000 Clients across ANZ, we offer business owners & their staff peace of mind.
To support our growth, we are seeking an experienced Customer Experience & Success Manager to join the team.
Reporting to the Associate Director of Operations, this is a key role of our local leadership team. You will be working with a small and dedicated team to ensure that our Clients are provided with exceptional service levels, provide guidance and ultimately resolve any issues that are experienced.
Key areas of responsibility includes:
To be successful in this role, you will posses:
Why join US?
Our vision is to “Build Better Businesses” and it starts with our people. We believe everyone has the capacity to be better. That is why we are passionate about creating a work environment that enables our people to achieve their best – personally and professionally. Every employee has clearly defined career pathways to ensure their growth and success.
There are more benefits on offer than can be named – these range from discounts across major brands through to further education allowances, discounted private health insurance, birthday leave, fitness discounts through to additional annual leave. The reality is we have something for everyone!
Employsure is committed to nurturing a diverse and inclusive culture of opportunity. We encourage applications from people of culturally diverse backgrounds, people who identify as LGBTQI+, people of Māori as Tangata Whenua and Pacific Islander origin, and people with disabilities.
If you are interested in understanding where this role can take your career, then let’s chat.
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