Empower Physiotherapy Hiring for Office Assistant Job at Richmond Full Time

If you have a bright personality and love working with people, come join our team in Steveston, BC. Steveston, founded in the 1880s, is a suburb of Richmond and has been voted Metro Vancouver’s best neighbourhood! It has grown from a small fishing village to a highly coveted place to live and work, attracting both the film and tourism industries due to its charm. The Fraser River walk just steps from our clinic is the perfect place to run, walk or cycle. Steveston is a wonderful and growing community for all ages and activity levels.

Empower Physiotherapy is proud to be the first and only one-to-one boutique clinic in Richmond and has had continuous growth since opening in 2013 then expanding to a newer, bigger and brighter space in November 2019. Our community has recently voted us as a finalist as Best Physiotherapy Clinic in Richmond 2021. We are a team of passionate and knowledgeable professionals who empower the community to keep moving through QUALITY one to one treatment. Our clinic is the preferred and trusted physiotherapy clinic in Richmond for physician and specialist referrals.

WHAT WE HAVE TO OFFER YOU:

· Competitive salary

· Full Front Desk training

· Health Spending Account

· Supportive and friendly culture

· Opportunities for growth in the business (eg. Office Manager)

DUTIES & RESPONSIBILITIES:

Customer Service:

· Welcoming and greeting patients, in person or over the telephone in a professional and courteous manner

· Booking and maintaining patient appointments

· Receiving payment from patients and issuing receipts

· Ensure all visitors follow COVID-19 protocols, per company policies

· Phone calls to doctors, patients and insurance companies

Office Administration:

· Collaboration and communication with our health providers and other administrative staff

· Data entry and correction, faxing, scanning, copying, uploading files

· Respond to daily emails

· Receive and sort daily mail

· Direct billing to insurance companies

· Outstanding payment collection with reminder notifications to patients and insurance companies

· Maintaining inventory

· Assist with clinic social media posts

· Assist in organization of meetings and company events

· General organizing and re-stocking supplies

· General office cleaning and disinfecting

QUALIFICATIONS & REQUIREMENTS:

· Excellent customer service skills (friendly and professional) with a positive attitude and respect for confidentiality

· Excellent time management and organizational skills

· Fast learner who pays attention to detail and has the ability to multi-task

· Strong verbal and written English communication skills, including spelling and grammar

· Proficient with Apple, MS Word, Excel & Outlook (experience with Janeapp an asset)

· Ability to work effectively both independently and as part of a team

· Self-motivated with the ability to prioritize and work independently without supervision

· Knowledge/experience in physiotherapy and/or health care an asset

HOURS:

· Monday to Friday 8:00am to 4:00pm.

Contact us if you share our company’s core values:

1. Integrity: We are honest and live by our values.

2. Excellence: We are committed to life-long learning to bring excellence in education, care and service.

3. Positivity: We strive to make a positive impact on the community in and out of the clinic.

4. Client Centric: We seek out individual stories so that treatments are meaningful.

If you are interested in this opportunity, please apply with your resume and cover letter letting us know why you are the ideal candidate. All applications will be reviewed. We sincerely appreciate all who take the time to apply for this position, however only those selected for an interview will be contacted.

Application deadline: 2021-09-17

Expected start date: 2021-09-27

Job Types: Full-time, Permanent

Salary: $17.00-$20.00 per hour

Benefits:

• Company events
• Extended health care
• On-site parking
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All team members and patients are required to complete daily COVID-19 screening and wear a mask.

Work remotely:

• No