Enerbank USA Hiring For Inbound Loan Processing Customer Service at Provo, UT, United States , United States Full Time

Job Description

NEW INCREASED WAGE!! Have you been interested in EnerBank but wanted to make more money? Now is your chance! Our Customer Service and Loan Processing positions are now starting at $16.50/hr!!

Check out our careers page for all the reasons you want to work at EnerBank. And then… remember we are a bank, so we have some pretty awesome holidays off.

Careers | EnerBankUSA

Position Overview:

As a member of the Lending Department you will take incoming calls to accept and process customers loan applications for financing. This role is the first step in someone becoming a customer with us here at EnerBank. We are looking for individuals to maintain high levels of customer service and accuracy in all job functions. Excellent communication skills and the ability to remain focused are essential to success in this position.

Responsibilities:

• Telephone Support for Customers by taking loan applications
• Adjusting existing applications as needed
• Providing approval/denial decisions based on requirements
• Follow provided script and approval procedures
• Other assigned tasks

General Requirements:

• High School Diploma/GED
• Always follows processes and procedures
• Accountable and responsible member of the team
• Able to communicate effectively with different personalitie.
• Willingness to “pitch in” and support your fellow team members
• Works well without close supervision
• Dependable and reliable
• Some college coursework preferred
• Good computer skills

Additional Information

• Great management team committed to your success.
• Excellent training and on-going support.
• Positive and friendly work environment.
• Pay raises based on performance – not time with the company.
• Advancement opportunities (if desired) offered on a regular basis.
• Professional but “business casual” workplace.
• Dynamic and forward-thinking company vision.

The Details:

Tuition reimbursement program (up to 90%.)

Spanish language premium available

Nighttime (after 6pm) and Weekend Premiums available

Various Shifts Available

Company Overview:

FDIC insured EnerBank USA® is a highly specialized, national consumer lender that helps strategic business partners and independent home improvement contractors increase sales. Strategic business partners include manufacturers, distributors, franchisors, member or trade associations, and major retailers of home improvement, remodeling, and energy-saving products and services. They all rely on the bank to be here today and tomorrow to fund customer loans and help them achieve their business goals and objectives. We are America’s home improvement lender of choice. We are reliable, professional, and we produce results.

Here at EnerBank it matters that we treat our customers with kindness, but it matters just as much that we treat one another, as well as our business partners, members of our workplace and out competitors with kindness. Treating others kindly and having fun while we are working are essential to making EnerBank a company we can be proud of.

We at EnerBank strive to create a workplace where everyone is welcomed, listened to and treated with fairness and respect. We work diligently to create an environment and culture of handwork while providing excellent opportunity for internal growth and development. We are committed to helping you grow your career.

EnerBank is an equal opportunity employer for all persons without regard of race, color national origin, religion, creed, sex, age, gender identity and expression, sexual orientation, pregnancy status, marital status, veteran status, disability and any other difference.

We are also committed to providing environments that are safe, free of discrimination, harassment and violence. Welcome to EnerBank, where it’s not just a job, it’s a career.