Energy Service Partners Hiring for Warranty Coordinator at Remote Full Time

Job description

Warranty Coordinator
Job Summary
ENERGY SERVICE PARTNERS is seeking a Warranty Coordinator to join our team! The
Warranty Team is responsible to prepare, submit and track warranty repair work orders and claims. The Warranty role is to efficiently resolve system failures, damages, ensure communications are established with the monitoring service, troubleshoot down systems, and provide field support for fast resolution times.

Responsibilities

• Recognize and identify common types of system failures, roof leaks, and electrical issues
• Ability to remotely diagnose / troubleshoot down systems to expedite resolution times
• Maintain constant communication with homeowners, field teams and subcontractor partners to schedule and complete work orders
• Identify process improvements and implement changes with Quality Control Team
• Must demonstrate ethics and professionalism at all times
• Performs other duties as assigned

Experience and Requirements

• Experience working in the solar industry is preferred
• Working knowledge of solar installation best practices preferred
• Able to use most modern computer software, phone-based apps, and computers required
• Working knowledge of monitoring platforms or PV installation is preferred but not required
• Must be dedicated and can adapt and work in a fast pace environment
• Able to communicate effectively with both technical and non-technical individuals
• Must be able to prioritize and multitask on multiple projects
• Able to work under minimal supervision & resolve issues independently based on project/company standards.

Benefits

• Medical insurance available after a 60-day wait period
• Paid Time Off
• Paid Sick Leave
• Job Type: Full-time
• Pay: $21-$25hr
• Energy Service Partners Inc is an Equal Opportunity Employer

Job Type: Full-time

Salary: $21.00 – $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Job Type: Full-time

Pay: $21.00 – $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Work from home

Schedule:

• Monday to Friday

Work Location: Remote