Enlighten Talent Looking for Quality Assurance Manager at Whanganui, Wanganui-Manawatu, New Zealand Full Time

Certification & Quality Manager

• Take the lead in shaping our certification standards
• Join the senior leadership team
• Successful, growing business, unlock limitless career progression opportunities

About Pacific Helmets

Enlighten Talent has partnered with Pacific Helmets to find a Certification & Quality Manager.

With 36+ years of expertise in crafting premium safety helmets, Pacific Helmets is a global leader in designing and exporting safety helmet products tailored to each customer’s specifications. Our commitment to surpassing international safety standards drives us to innovate and redefine helmet safety. PHNZ, is based in Whanganui and challenging global industry giants, with annual sales in over 50 countries and growing.

About the Role:

The Certification & Quality manager role is part certification and part quality management focused and will see you take the lead in shaping our product safety, quality and certification programme You will, ensure our systems and products meet the highest quality standards, comply with regulations, and satisfy customer requirements.

This dynamic role demands commercial acumen, operational excellence, and strong relationship management skills. As the guardian of our Quality Management System (QMS), you’ll drive conformity and address product quality issues. Represent the company publicly and help shape industry standards for our innovative products.

Take the lead in shaping our product safety programme & join us in shaping a future of excellence!

You will be responsible for:

Product certification

• Manage third-party certification bodies (e.g., CE, MED, NFPA, AS/NZS, ISO) ensure ongoing compliance and support new material qualification. Lead QMS maintenance, successful audits, and quality improvements

• Represent Pacific Helmets on technical committees and standards boards & help set standards for the industry.

QMS & Audits

• Manage and maintain the company’s QMS for compliance with ISO standards and third-party requirements.

• Lead successful third-party audits, maintain ISO certification, and drive quality-focused improvements across departments.

Materials compliance & testing

• Establish and manage vendor systems, ensuring materials for Pacific Helmets products meet quality standards.

• Monitor material conformance, ensure testing, manage non-conformances, and oversee final product batch testing, including third party equipment calibration and maintenance.

Working across these key areas you will establish and maintain standardised documents, policies, and procedures and , oversee quality reviews.

You will bring:

• Minimum 5+ experience in quality management within a fast-moving manufacturing organisation.
• Previous experience and understanding of product safety standards.
• Ideally a bachelor’s degree in applied sciences (physics and/or chemistry) or mechanical engineering (as you’ll be reading and translating testing scripts).
• Experience in managing ISO 9001:2015 QMS and dealing with external certification bodies.
• Previous managerial experience.

About You

Energetic and detail-focused, you’re a sharp thinker with a passion for technical products. You excel as a connector and strategic thinker. Your Analytical ability is evident, and you’re driven with strong scientific acumen. You understand scientific information and uniquely bridge technical expertise with business outcomes. You have excellent communication and are an exceptional writer of technical reports.

Apply Now

If you’re ready to take the lead on certification in a business that is really going places, apply your CV – remember to include a cover letter detailing why this is the role for you.

**Apply now, but please note due to the holiday period applications will not responded to until after the 15th January 2024**