Enterprise Holdings Hiring for Customer Service – Greeter – FLL at Fort Lauderdale Full Time

Overview

Get on the fast track to a more rewarding career with Alamo and National Car Rental teams that are committed to quality, innovation, customer satisfaction and employee development.

We are a multi-billion dollar industry leader that is rapidly expanding and growing. At Alamo and National, exciting careers and opportunities are made possible, because how far you go is really up to you. It’s a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first. We know if we do this, success will follow – for both our company and our employees.

Alamo and National Car Rental has an exciting opportunity for a Greeter . The Greeter provides superior, friendly, efficient service during all aspects of the rental car process; greeting and fulfilling club member needs as they relate to the rental process. Provides member with appropriate vehicle selection. Creates and maintains a friendly, efficient environment for all customers. Assists in making all transactions quick and efficient. Performs all responsibilities with a focus on the needs of our customers and in accordance with our Quality Standards.

• This position is located at the Ft Lauderdale International Airport (zip code 33315).

• This position pays $16.00/hr

• This is a full-time (40 hour/week) position, interested candidates should be willing to work 7-days a week including weekends and holidays, apart from religious observation.

Responsibilities

• Work proactively with drivers, service agents, handheld return agents and managers to ensure proper vehicle supply.

• Welcome members to the facility when they exit the bus or arrive on the lot.

• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable.

• Assist members with questions and concerns to minimize counter visits.

• Communicate customer service issues to management.

• Ensure that hangtag information is completed correctly.

• Maintain clean low mileage fleet mix requirements.

• Maintain Emerald Aisle for cleanliness.

• Thank member for their business.

• Provide upgraded vehicles on request.

• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers.

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years old

• High School Diploma or G.E.D. required

• Must have a minimum of 1 year of customer service or sales experience in retail, guest services or hospitality

• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

• Must have a current and valid drivers license with no more than two moving violations and/or at-fault accidents on driving record in the past 3 years.

• No drug or alcohol related convictions (ie., DUI/DWI) on driving record in the past 3 years

Enterprise Holdings/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Holdings is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability.