Erika4Travel Looking for Client Service Coordinator (wfh) at New Zealand Full Time

We are seeking a dedicated and detail-oriented Client Service Coordinator to join our travel team. This remote position is ideal for someone with strong customer service skills and a passion for ensuring clients have the best travel experiences possible. As a Client Service Coordinator, you will be responsible for providing top-notch service and support to clients throughout their travel planning journey.

Key Responsibilities:

• Serve as the primary point of contact for clients, addressing travel inquiries, concerns, and special requests
• Assist clients in booking and coordinating travel arrangements such as flights, hotels, car rentals, cruises, and tours
• Provide personalized travel recommendations based on client preferences, needs, and budget
• Handle booking modifications, cancellations, and rebookings, ensuring seamless communication and service
• Collaborate with travel suppliers to secure reservations, upgrades, and exclusive offers for clients
• Maintain detailed records of client interactions, bookings, payments, and itineraries
• Ensure a smooth and efficient travel experience for clients, resolving any issues promptly and professionally
• Stay informed on travel trends, policies, and destination updates to offer clients the most current and relevant information

Qualifications:

• Excellent communication and interpersonal skills
• Strong customer service background with a focus on client satisfaction
• Organizational skills and ability to multitask in a fast-paced environment
• High attention to detail and problem-solving skills
• Ability to work independently and manage time efficiently
• Previous experience in travel, customer service, or hospitality is
• preferred but not required
• Passion for travel and a desire to help clients plan memorable vacations

Benefits:

• Remote, flexible work-from-home position
• Comprehensive training and ongoing support
• Generous commissions
• Access to exclusive travel discounts and perks
• Opportunities for career advancement within the company
• Collaborative, supportive team environment
• Please keep an eye on your spam folder in case our emails land there. We want to ensure you don’t miss any important updates from us!

Powered by JazzHR

lVT0HtpPNg