Position Summary:
ESC Automation Inc. is currently looking for a Receptionist to join our Surrey, BC office. This role will be representing ESC Automation and Ainsworth’s core values in every task and interaction they make with everyone they meet either in person or over the telephone. We strive to offer our guests a “Best in Class” experience, therefore the ideal candidate will be enthusiastic, positive, even tempered and have strong skills in areas of dependability, interpersonal relationships, and communications.
This role will perform general office administrative tasks and a diverse range of assignments received from Service, Finance and other departments, directed through the Operations Manager.
Responsibilities
Apply exceptional interpersonal skills by professionally and warmly greeting each visitor as they come through ESC/Ainsworth’s doors
Apply superior telephone and email etiquette while receiving and directing incoming calls, messages, and emails, performing this with a high degree of accuracy and efficiency
Liaise with answering service to ensure all messages are received and forwarded in a timely and accurate manner
Assist the Service department with opening work orders, PO matching, sub contractor follow-up and vendor reconciliations.
Review vendor contracts for building services and ensure expectations are met and renewals are completed
Proficiently process daily, weekly and monthly administrative procedures related to general office duties, including processing of interoffice and external mail, as per company policy and guidelines.
Prepare reports for various departments within the company as required.
Perform all job functions in a safe and healthful manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation/regulations
Adhere to the Company’s Quality System operating procedures
Adhere to attendance policy and ensure consistent coverage is achieved at the front reception desk
Perform other duties as assigned by Management
Qualifications
2 years’ experience working in a Client Service or administrative position
High School graduate, Post-Secondary education preferred.
Basic knowledge of accounting systems would be an asset.
Experience working with Great Plains, Metrix, JDE software would be an asset.
Proficient computer efficiency (MS Office, Outlook, Internet, Adobe Acrobat)
Solid and effective verbal and written communication skills
Ability to be resourceful and proactive in dealing with issues that may arise
Ability to organize, multitask, prioritize and work under pressure
Proficient with switchboard systems, and has a proven capacity to learn new programs and processes with extreme efficiency
Strong work ethic and positive team attitude.
Professional, friendly, exceptional interpersonal skills.
Sound analytical thinking, planning and prioritization skills.
Effective attention to detail and a high degree of accuracy.
While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.
ESC Automation Inc., An Ainsworth Company is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.
Ainsworth is an integrated multi-trade company, offering an end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.
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