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United States
Essentia Health Hiring for Patient Finacial Services Representative 2 (Remote) at Duluth, MN Full Time
Job Description:
This position performs all the duties of the Patient Financial Services Representative I with the addition of specialized department work. Provides assistance with complex department work such as electronic patient correspondence, resolving escalated complaints, bad debt processes, and financial assistance and presumptive eligibility. This position will also provide assistance with work that stems from supporting patient financial services business partner relations. This position may also partner with the Patient Financial Services Process and Training Analyst, Revenue Services Associates, and Patient Financial Services Supervisors in providing initial and on-going mentoring for staff. Work Experience: 2 years of experience in call Center, collections, billing and/or health care with 1 of those years in the Patient Financial Services Representative I role. Must be meeting performance expectations in the Patient Financial Services Representative I role.
This position performs all the duties of the Patient Financial Services Representative I with the addition of specialized department work. Provides assistance with complex department work such as electronic patient correspondence, resolving escalated complaints, bad debt processes, and financial assistance and presumptive eligibility. This position will also provide assistance with work that stems from supporting patient financial services business partner relations. This position may also partner with the Patient Financial Services Process and Training Analyst, Revenue Services Associates, and Patient Financial Services Supervisors in providing initial and on-going mentoring for staff. Work Experience: 2 years of experience in call Center, collections, billing and/or health care with 1 of those years in the Patient Financial Services Representative I role. Must be meeting performance expectations in the Patient Financial Services Representative I role.
Education Qualifications:
No educational requirement.
Licensure/Certification Qualifications:
No certification/licensure required.
FTE
1
Shift Rotation
Day Rotation (United States of America)
Shift Start Time
8:00 am
Shift End Time
4:30 pm
Union
DC USWA Main & Neighborhoods (DCUMN)
Effective December 1, 2019: Job offers are contingent upon successful completion of a post-offer assessment, including a urine drug screen, immunization review, proof of required vaccinations, and background check. Essentia Health is committed to maintaining a work environment free from the influence of illegal drugs and alcohol.
