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ETNA Supply Hiring for Part Time Receptionist Job at Grand Rapids, MI Full Time
ETNA Supply is looking for the best in class Receptionist who creates a welcoming environment for all guests.
Part Time: Wednesday, Thursday and Fridays
Job Summary:
Warmly welcomes callers and visitors and answers their inquiries or connects them with the right person and assists with various branch clerical duties.
Essential Duties and Responsibilities:
These include the following and others may be assigned.
- Meet or exceed the expectations of our customers by providing a positive customer experience.
- Answer all calls in a prompt and courteous manner. Ensure that all calls are routed promptly and correctly to the appropriate department or person and that the person is not kept waiting unnecessarily.
- Warmly greet and assist people who come to the reception desk.
- Distribute incoming mail, messages, faxes, and other correspondence.
- Post outgoing mail.
- Maintain operational office equipment and appropriate levels of general office and janitorial supplies.
- Look at the aging report and make phone calls on past due accounts entering notes in Eclipse regarding status.
- Call vendors on any shipping errors.
- General clerical duties, including appointment and meeting scheduling and creating memos and other correspondence.
- Assists other employees in completing tasks as requested.
- Assist with creating reports by recording, compiling, entering and retrieving information, by hand or using computer.
- File and maintain records.
- Process cash and credit transactions.
- Assist with special projects.
- Regular and predictable attendance.
- Work safely.
Knowledge, Skills, and Abilities:
- Working knowledge of Microsoft Office products and Eclipse.
- Maintain a professional image as a representative of the Company.
- Effective communication, interpersonal, and customer service skills.
- Effective organization skills.
- Ability to efficiently operate standard office equipment, including multi-line phone.
- Ability to read and interpret documents, such as operating and maintenance instructions and procedure manuals.
- Effectively write reports and correspondence in a timely manner.
- Ability to effectively manage multiple tasks, priorities, and deadlines and easily adapt to changing situations.
Physical Demands and Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Frequently required to sit; talk and hear; grasp and handle; and use fingers.
- Occasionally required to stand and walk; stoop and reach; carry; and lift up to 25 pounds.
- Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner.
- Specific vision abilities required by this job include clear vision at 20 inches or less and 20 feet or more.
- Work performed primarily inside.
- The noise level in the environment is usually moderate.
- Pass substance abuse screening.
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