EV Charging Ireland are a leading EV charging installation company servicing nationwide. We are hiring an experienced Customer Service/Sales representative to join our busy team. If you’re dedicated and ambitious, this is an excellent opportunity to work in and grow your career in the renewable energy industry . This is an exciting role for the successful candidate to join a busy and forward thinking business in the green sector.
Job Requirement:
Liaising with site technicians and customer appointments
Liaising with customer grants and administration regarding customer appointments
Participate in training and professional development and put new skills to immediate and meaningful use
Foster a positive and pleasant working relationship with members of the customer service sales team
Familiarize yourself with current information about services and products available for customers and serve customers by providing product and service information
Accurately maintain customer records by updating account information
Ensure inbound calls and emails are answered in a timely and professional manner
Sending invoices to clients and chasing them when necessary for any outstanding payments
Posting of bank entries
Preparation of reports on request
Supporting the business on all day-to-day admin
Experience:
2+ years of customer service or sales experience preferred
Ability to cooperate with and support other members of customer service team
Strong verbal communication skills in the English language
Must be comfortable working independently and making minor decisions without direct supervision
Good sense of organization and keen attention to detail
Knowledge of customer service best practices and desire to participate in trainings and professional development
Ability to perform well in a fast-paced working environment
The ability to prioritise and multitask, with excellent time management skills.
Familiarity with CRM systems and practices
Highly organised, motivated and work on own initiative as well as part of a team
Advanced knowledge of Microsoft Office
Accounts/data entry experience
Job Type: Full-time
Salary: €11.00-€14.00 per hour
Benefits:
Schedule:
Experience:
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