Expect Engineering Solutions Hiring for Call Center Technician at Commerce City, CO Full Time

Employment Type

Full-time

Industry

Automatic machines/reinforcement processing

Job Location

1234 Main St, Commerce City, Colorado, 80203, USA

Base Salary

$50,000-$80,000
Per year

Description

Seeking a Call Center Technician with 1 to 4 years experience to provide technical support for the installation, repair, and trouble-shooting of large equipment. This is a full-time/perm job in Commerce City, Colorado.

Responsibilities

• Troubleshoot electronical, mechanical, and pneumatic systems over the phone.
• Diagnose and provide tech support by identifying replacement parts, and required maintenance.

Qualifications

• 1 to 4 years experience in maintenance & repair of industrial electrical & mechanical equipment.
• Degree/Certificate in related field – electrical/mechanical, electronics, automation technology, machinery, robotics (or similar).
• Experience with tools & equipment used to troubleshoot, test, calibrate, maintain and repair electro-mechanical equipment.
• Able to understand electrical schematics and mechanical drawings.

List of skills we are looking for

• Electrical knowledge
  • Understand electricity and can troubleshoot electrical problems.
  • Reading and understanding electrical schematic.
  • Knowledge of AC/DC.
  • Knowledge of single phase / 3-phase systems.
  • Use electrical instruments (Multimeter/Tester).

• Mechanical knowledge
  • Use basic mechanical tools (wrenches).
  • Understanding of mechanics (bearings, reduction gearboxes)
  • Read and understand mechanical drawings.

• Electronics
  • No particular requirements with electronics but we have/use electronics components in our machinery.

• Others
  • Capable of using a computer (Windows).
  • Pneumatic/Hydraulic understanding (basic on how they work).
  • Capable of explaining problems over the phone.
  • Good customer Service