Location: The Lofts Pier Village Condominium Association, Inc.
Job Title: Concierge
Status: Full-Time
About Us:
The Lofts Pier Village Condominium Association, Inc. is a seaside luxury residential building located on Ocean Avenue between Melrose Terrace and Morris Avenue in Long Branch, New Jersey. The residential building, comprised of 245 condominium residences, surrounded by beautiful beach views, is professionally managed by Extell Management Services, Inc. Our employees provide professional, courteous, and outstanding service to our residents and guests.
Summary of Concierge Responsibilities:
The Concierge ensures residents and guests experience five-star service at this luxury property. As a primary point of contact for residents and guests, the Concierge is responsible for addressing and coordinating various resident and guest needs (i.e., arranging transportation, providing information about property amenities, giving directions to local staples or attractions, etc.) and providing personalized services through identifying resident and guest preferences. The Concierge also assists with ensuring proper maintenance and appearance of the property; receives and directs packages, dry-cleaning , documents and other items for delivery; ensures key issuance control; follows security protocol by checking in/out all guests, vendors, contractors and other visitors to the property; and performs other duties as assigned.
Summary of Concierge Job Requirements:
Ideal candidates for the Concierge position seek to exceed resident and guest expectations every day by delivering five-star service. Requirements for the position include a professional and friendly demeanor; effective interpersonal, communication, decision-making, and organizational skills with a high attentiveness to detail; and the ability to adapt, prioritize and multi-task. The ideal candidate takes appropriate initiative; responds, and follows through promptly to various needs and requests; exercises utmost discretion and confidentiality on various resident and guest matters; and escalates issues to management or other team members as required. Prior experience as a Concierge or other related experience is required. A basic knowledge of building systems, computers, and the community-at-large is preferred. Multi-lingual fluency is a plus!
Compensation & Benefits:
The Lofts Pier Village offers competitive pay and benefits to include medical, dental, vision, and life insurance.
Job Type: Full-time
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