Fabletics Hiring for TechStyleOS Contract Receptionist Job at El Segundo, CA Full Time

TechStyleOS is currently looking for a passionate and professional Contract Receptionist.

How Do You Fit In?

As the Receptionist, you will oversee our Front Desk environment as well as manage our Mail, Conference Room scheduling, and general Office Support operations. Our ideal candidate is a spectacular communicator who is well-organized, extremely detail-oriented, a self-starter, a fast learner, and able to solve problems while taking direction from various sources. We are looking for a team-member whose personal sense of passion and purpose shows up through how you take initiative, improve processes and efficiency, and help to create ease and harmony in the environment around you. In this role, you will directly impact the lives of our people (employees), guests, vendors, candidates and members (our loyal customers). The right person is adept at noticing and attending to the details, small but thoughtful actions and interactions that create a culture of support, service and teamwork.

This position will report to the Director, Facilities.

Responsibilities:

Reception/Front Desk Operations

• Will serve as Receptionist and Office Greeter – the first impression for all brands to our guests. Heavy focus on world-class customer service, ensuring every guest is greeted quickly with a smile.
• Validate parking for all Guests, Vendors, and Candidates; Coordinating with Facilities to purchase more validations as needed.

Mail Operations

• Responsible for creating an effective mail/mailroom strategy which may include daily organization and arrangement of mail deliveries, creation of mailroom guidelines (coordinating with facilities) to facilitate speedy retrieval of mail, plan/coordinate schedule with external mail vendors to maximize efficiency/effectiveness of mail delivery (including time, method, cadence).

o Must be able to lift 35+ pounds

• Maintain postage and shipping needs of the office, including software updates, postage purchases, and account reconciliation.
• Identify process improvements and provide thoughtful recommendations to establish mail room best practices as the needs of the business evolve, always looking for ways to save time and money while improving service.

Office & Admin Support

• Coordinate and maintain multiple conference room calendars through Outlook; proactively suggesting ways to improve calendaring system, including research and recommendations on new technologies and processes.
• Demonstrate tenacious, creative, resourcefulness and problem solving to resolve competing demands for meeting space, and excellent customer service in all communications required to reach effective solutions for all involved.
• Assist with meeting set up as needed. Partner with IT/Service Desk to address IT issues daily– ensuring minimal distraction/inconvenience to organization.
• Responsible for weekly coordination and ordering of office supplies, office beverage, food pantry supplies, first aid needs, and maintaining this process in an organized, detailed manner.
• Maintain the aesthetics of the office – keeping with and reinforcing, our commitment to superior brand image guidelines. These duties include but are not limited to cleanliness of general office areas, office supply areas, preparing/resetting meeting spaces/conference rooms daily, and maintaining our reception and lobby areas.
• Coordinate catering for meetings and/or events. Receiving catering requests from various departments, verifying approval, communicating approved requests to our onsite café (The Port), and ensuring all parties agree for set up and execution.
• Support special projects and company communications as needed, including Town Hall meetings, onsite events, People Team projects, Executive Leadership Team Breakfasts, and any administrative project requiring support on an ad hoc basis.

Required Skills:

• 1-2 years of Receptionist/Office Admin experience in a fast-paced, dynamic corporate setting
• Ability to work independently as well as an excellent team player that is part of a cohesive team; willing to go above and beyond at all times – always looking to improve process, efficiency, and support to business
• Impeccable interpersonal acumen – able to interface at ease with executive team, employees, and visitors at all levels diplomatically
• Excellent attention to detail (proven by exceptional references and previous accomplishments)
• Excellent written and verbal communication skills, even under pressure and when navigating ambiguity and challenge
• Technical abilities: Microsoft Office Suite – Outlook, Word, Excel, Teams, and PowerPoint
• Ability to thrive in a fast-paced, ever changing, employee/customer-centric environment
• Competent with conflict resolution and defusing escalated situations as needed
• Avid problem solver – able to create win-win situations using limited resources
• Friendly, kind, high-energy human, passionate about creating a great and special environment

Job Type: Temporary

Pay: $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• El Segundo, CA 90245: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Preferred)

Work Location: One location