As the primary contact, provides reception and navigation for visitors and handle the main public CSB phone for the central administrative office. Serves as liaison and conduit in responding to inquiries from the public, government officials, and other stakeholders, by connecting with appropriate programs and services in a prompt, professional, and courteous manner as well as using sound judgment and discretion. Disseminates agency-wide information and coordinates essential communication measures such as daily courier service, agency-wide and office distribution lists including electronic, and distribution of the mail. Throughout, protects individuals’ confidentiality using existing state, local, and federal policies and procedures. Opens and closes the office. Provides assistance to executive, senior level and other staff including the administrative support team to include creation and production of reports, briefings, charts, graphs and other documents. Develops and coordinates communications to both internal as well as external audiences. Manages data, ensuring accuracy and timeliness of data input/extraction. Schedules calendars as well as meeting rooms. Supports events to include planning and execution for internal and external audiences. And research. Updates and maintains databases using Microsoft office products as well as other software. Manages floor/site/building to include interface with facilities management, vendors, daily courier and mail deliveries. Manages oversight of office supplies including ordering, maintaining, distribution and ensuring appropriate costs. A primary point of contact in coordinating site emergency response/preparedness procedures for the office and serves as a designated essential emergency response staff within the office. Other duties assigned may include teleconferencing support, driving, deliveries, staff equipment/software coaching/training, and any other work duty to support individuals served and staff duties.
Functional areas: general administration, front desk support, and behavioral health
(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)
General Financial Duties
Fiscal Administration
Accounting
Purchasing
Scheduling & Coordinating for Others
Communication
Office Management
General Administrative
Receptionist/Public Contact
Word Processing/Typing
Information Systems/Software
Reports
Payroll
Personnel
(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
Word Processing/Typing
Math Skills
PC Skills
Communication
Information Abilities
Interpersonal Abilities
Purchasing and Accounting
Personnel and Payroll
Executive Assistance
MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”) High school graduation and two years of experience providing administrative support in the assigned functional area(s).
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, and sanction screening to the satisfaction of the employer. A TB screening upon hire.
This position is emergency/essential services personnel. (Required to report for duty during inclement weather and/or other emergencies.)
All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.
PREFERRED QUALIFICATIONS:
PHYSICAL REQUIREMENTS:
Duties performed in general office environment. Ability to answer phones, use keyboard driven equipment, stand, walk, bend and stoop (for filing purposes), and lift up to approximately 20 LBS. Ability to communicate clearly and effectively with others. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include a practical exercise.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.
Merit Positions
Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following:
NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service
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