Fairfax County Government Hiring for Administrative Assistant IV Job at Fairfax, VA Full Time

Serves as primary contact for the parking ticket collections program and police tows. Acts as liaison between the parking ticket vendor, police department, collection agency, and the Department of Tax Administration (DTA). Performs monthly analysis of referred personal property and BPOL accounts to reconcile discrepancies between DTA’s system of record and the collection agency. Serves as a back-up to the distress and seizure program which involves the accurate and timely initiation and release of boot orders. Serves as a back-up for the delinquent payment plan program by collaborating with taxpayers to establish reasonable payment agreements for past due real estate and tangible property taxes. Serves as a back-up to the Cashiering and Central Telephone Sections as needed by assisting taxpayers in person at the customer service counter and answering inbound calls. Provides critical support in other sections throughout the agency.

Note: The assigned functional areas for this position are Account Research, Dispute Resolution, Payment Processing, Customer Service, Research and Analyze.

MINIMUM QUALIFICATIONS:
Any combination of education, experience and training equivalent to high school graduation and three years of experience providing administrative support in the assigned functional area(s).

CERTIFICATES AND LICENSES REQUIRED:
None.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

PREFERRED QUALIFICATIONS:
Familiarity with the Fair Debt Collection Act and its standards, practices, methods, and procedures. Clear and concise oral and written communication skills. Ability to exercise tact, discretion, initiative, and creativity. Extensive experience using Microsoft Office software such as Word, Excel and Access and a strong aptitude for applying software to everyday business needs. Relates well with other people, agencies, and collection agency personnel. Should have strong decision-making and organizational skills, use good judgement, and have a high degree of maturity.

PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature; however, employee may be required to do some walking, standing, or bending. Ability to input, access, and retrieve information from a computer. Ability to lift up to 10 lbs. All duties with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview and may include exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.