FAIRMONT Looking for Food & Beverage Coordinator at Jasper, AB Full Time

Fairmont Jasper Park Lodge is nestled within the majestic Canadian Rockies and offers our guests a truly unrivaled travel destination. Showcase your interpersonal strengths as Food & Beverage Coordinator where your administrative and technical expertise will support successful operations and an unforgettable guest experience.

Covid-19 Safety Policy: In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Safety Policy.

What is in it for you:
Subsidized staff accommodation provided on-site for full time status

Competitive extended benefits package including medical, vision and dental for full time permanent status

Employee Travel Program

Comprehensive Wellness Platform (LifeWorks)

Discounts on food & beverage/spa/golf

Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

What you will be doing:
Reporting to the Assistant Director of Food & Beverage responsibilities and essential job functions include but are not limited to the following:

Acts as the liaison for our Tour guests, ensuring the smooth and efficient operation of group and tour dining experiences and creating a positive relationship between the hotel and tour directors

Prepare dining blocks, book event rooms

Monitors the hotels Dining Reservation Inbox and responds in a timely fashion to all internal and external inquires

Develop and maintain close and effective working relationship with all supporting departments. To assist guests and colleagues with any special requests they may have

Open Table Accounts Champion. Liaise with open table account manager as needed, ensure all information is current and up to date on opentable.com, training new users as needed

Respond to all large party inquiries before relaying a confirmed booking to operations.

Updates monthly calendar tool for internal departments to reference hours of operation and to highlight F&B offerings

Effectively communicates all F&B updates to the division including VOG, Heartist Recognition, monitoring and updating the communication boards to engage F&B Heartisits

Liaise with Conference Services and Catering managers to effectively organize special event dining reservations (Thanksgiving, Easter, Festival of Christmas). This includes securing dining reservations for guests pre-arrival

Acts a support for our Banquet and Conference Services Managers to elevate out guests experience

Attends weekly Event Order meetings

Active participation in F&B departmental meetings, team building efforts and other activities

Prepare weekly, monthly, quarterly and annual reports as required

Adhere to the hotel’s vehicle handling and safety policies while driving hotel and guest vehicles

Follow all safety and sanitation policies

Consistently offers professional, engaging and friendly service

Follow departmental policies, procedures and service standards

Maintain the strictest confidentiality at all times on all matters pertaining to management, staff and any associated Food & Beverage matters.

Other duties as assigned

Your experience and skills include:
Knowledge of F&B operations required

Previous experience in an administrative role required

Minimum 1 year Administrative/coordinator/sales experience is preferred

Strong interpersonal and problem solving abilities

Ability to focus attention on guest needs, remaining calm and courteous at all times

Highly organized, with the ability to prioritize and meet deadlines in a fast-paced environment

Highly responsible and able to handle confidential information with the utmost discretion

Professional telephone manner and demeanor with a natural response to ‘smile’ on the phone

Excellent interpersonal, written and verbal communication skills

Analytical and detail-oriented with a working knowledge of Microsoft Office

Team player with strong initiative and self-direction

A working knowledge of Silverware, OpenTable, Opera Property Management is an asset.

University/College degree in a related discipline an asset

Your team and working environment:
Fast-paced, upscale, luxury hotel

Close proximity to Marmot Basin Ski Resorts in winter and world-renowned hiking trails in summer

Hospitality employees worldwide making this a great place to develop lifelong connections

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for AccorHotels?

We are much more than a world leader. We are more than 250,000 hoteliers with a purposeful and heartfelt mission: to make every guest Feel Welcome in our 4,500 addresses and on our digital platforms. We are committed to a culture and guided by our values that make our talent Feel Valued. We want them to express their passions every day and realize their full potential through exemplary professional development and growth opportunities, enjoying a life filled with unlimited experiences. To connect with us, please visit https://www.accorhotels.jobs/home.aspx