Fairview Health Services Hiring for Patient Services Coordinator – FWF at Woodbury, Minnesota Full Time

Overview

Are you eager to join a team that provides excellent patient care? At M Health Fairview, we’re driven to heal, discover, and educate for longer, healthier lives. Fairview Orthotics & Prosthetics helps patients reach their optimal level of independence, health and comfort! Our newest opportunity has a home base at our University Crossing clinic & show room in Saint Paul. Travel in the Metro Area to serve diverse patients is required.

The opening is for a 1.0 FTE (80 hours/2 weeks) Patient Services Coordinator (PSC) . The PSC will work interdepartmentally to provide care coordination for Prosthetic patients. This position is fully benefit eligible. Our benefits package include medical, dental, and vision coverage. We encourage staff development and support continuing education. If helping patients be confident in their independence excites you, this team could be a great fit!

Responsibilities

The prime responsibility for this role is to ensure an outstanding patient experience. You would achieve this by displaying effective customer service and problem solving in a friendly and thoughtful manner. Regular tasks the new member could expect to perform include scheduling and registration and maintaining records. In this role, you would interact closely with patients through phone communication, follow up after discharge, and assist with continued care coordination. Specific to our flex workforce, the PSC must be adaptable.

The PSC-FWF will:

• Travel to and provide care in multiple settings as assigned

• Demonstrate personal flexibility to meet staffing and patient needs

• Handle unanticipated changes throughout the day

• Serve a variety of clinical populations

• Complete assigned duties prior to transition to subsequent setting and/or establishes handoff for continuity of care

Qualifications

Excellent interpersonal and phone skills are required for this position. The self-direct individual who is detail oriented, digitally literate, and flexible will be well-suited for this responsibility. An appreciation for and ability to work with persons of all age levels is highly valued. Preferred qualifications for the PSC include completion of a Vocational/Technical Training program and scheduling experience.

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Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 12 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area and north-central Minnesota.

Its broad continuum also includes 56 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.

EEO/AA Employer/Vet/Disabled All qualified applicants will receive consideration without regard to any lawfully protected status.

Job Locations US-MN-Saint Paul | US-MN-Maple Grove | US-MN-Edina | US-MN-Burnsville | US-MN-Princeton | US-MN-Wyoming | US-MN-Woodbury | US-MN-Maplewood | US-MN-Blaine

Posted Date 11 hours ago (11/27/2023 11:12 AM)

Requisition ID 2023-122610

Profession Patient Care (Non RN/LPN)

Speciality Rehabilitation Services/Sports Medicine

Department Orthotics

Shift day

Hours per 2 weeks 80

Location University Crossing at Vandalia